Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karthik Venkatraman

Chennai

Summary

Diligent Product Manager offering 10 years of success in product development, product management, market research and data analysis. Driven and strategic with proven history of superior market penetration and product launch.

Overview

16
16
years of professional experience
3
3
Certifications

Work History

Product Manager

Caterpillar Inc
12.2024 - Current

Project Context: Development of MineStar Controller User Interface, an application enabling mine site controllers to efficiently monitor operations, track performance metrics, and optimize productivity. It provides real-time insights into mining activities, helping streamline decision-making and enhance operational efficiency.


  • Collaborate with solution managers from the product group to refine and shape EPICs.
  • Work with the UX team to prepare wireframes from existing application prototypes and ensure approval.
  • Break down EPICs into features, conduct grooming sessions, and align them with development teams.
  • Guide teams in creating detailed user stories, ensure sign-offs, and set clear execution paths.
  • Applied enterprise architecture principles to ensure scalability, maintainability, and alignment with organizational goals across mining operations.
  • Collaborated with data science teams to architect and deploy predictive models enhancing mine safety, operational efficiency, haul road maintenance, and asset assignment strategies
  • Oversee development progress, coordinate feedback loops, and maintain alignment with business objectives.
  • Conduct internal demos, gather insights, and drive iterative improvements. Lead final demos to solution managers, ensuring seamless integration of feedback and business goals.

Product Owner

Caterpillar Inc
05.2022 - Current

Project Context: Development of MineStar Health Equipment Insight, an application enabling Caterpillar CMA Dealer and Customer network to monitor equipment health for mining operations. This includes phased integration of Foresight capabilities, driving consistent growth in asset subscriptions.


  • Led the full product lifecycle for MineStar Health Equipment Insight, delivering impactful features for digital platform initiative.
  • Conducted user research and stakeholder interviews to create wireframes, define product features and validate solution with business sponsors and owners.
  • Drive collaboration with cross-functional teams from ICS and Cat Digital (Architects, POs, BAs,Tech Leads and Devs) to groom features, assess feasibility, estimate effort and plan releases.
  • Colloborate with internal product monitoring analyst to create machine learning powered predictive failure preventions models for proactive maintenance.
  • Managed release planning and execution, ensuring timely delivery of features aligned with business priorities.
  • Delivered internal demos for stakeholder approval and external demos to customers, dealers, and CAT field teams to gather feedback, field follow and drive adoption.
  • Partnered with the documentation team to ensure accurate and user-friendly content was delivered alongside each release.
  • Post-release, collaborated with commercial/support team to engage directly with users to assess feature effectiveness, gather feedback, and identify opportunities for continuous improvement.

Product Manager

Gabriels Technology Solutions
05.2018 - Current

Project Context: Ground up development and baselining of integrated leadgen portal/marketing product for agents and brokers in the USA Real Estate Market

• Conducted Customer Interviews(UX/Needfinding) to understand different user personas, their day to day pain point's and motivation, convert them into broad Problem Statements.
• Defined the Product Roadmap based on discussions with real estate ecosystem and existing clients. Involved in the creation and maintenance of Product Backlogs based on GTM strategy
• Identified and prioritized product requirements, feature sets, and key positioning and messaging elements for the leadgen/marketing product
• Utilized analytical tools like Google Analytics, Google Trends, subject the underlying data to make informed data-guided decisions.
• Managed benchmarks, product demonstrations, testimonials for performance evaluations


Project Context: Scaling up of Lead Management and Marketing Module on Velocity CRM, Lead Management and Marketing Tool

• Identified Use Cases based on client interactions, UX Research interviews and built the product backlog utilizing JIRA tool.
• Launched the module simultaneously in both web and mobile platforms (Android, iOS). Mobile App helps 15000 real estate agents manage lead enquiry and communication.
• Performed Sprint planning and conducted SCRUM meetings – Daily Stand-up, Sprint review and Sprint retrospective meetings.
• Collate end user activity data to gauge effectiveness of newly released functionalities, present data to management with monetization strategy based on findings
• Establish and present training materials for sales and customer success teams


Project Context: Scaling up of Agent module in Affinity Leadgen Portal

• Conducted the Joint Collaboration Sessions with agents, brokers and marketing directors for gathering requirements and convert into opportunity statements.
• Assisted in Product backlog refinement, created user stories and provided walkthroughs to Scrum teams to develop minimum viable product as part of each Sprint cycle
• Performed design walkthrough to Development, QA and UI teams and addressed queries/clarifications.
• Performed functional testing on features implemented and helped the QA team write test cases and test scenarios.

Customer Success Manager

Gabriels Technology Solutions
09.2015 - 04.2018

• Onboarding new accounts into Affinity and Velocity platform from conducting initial kick-off consultation, understand the nature of client business, agree on goals and strategize a phased go-live plan that would suit their needs.
• Conduct QBR sessions to ensure that customers business needs are satisfied and understand the dynamic business environment, anticipate possible roadblocks, and tailor plan to overcome the same.
• Study customer usage and account health to proactively mitigate any renewal risk or product churn.
• Discuss with customers the possible new ideas/features from roadmap to ensure what we build translates into ROI for customer.

Project Co-Ordinator

R R Donnelley
07.2012 - 08.2015

• Responsible for co-ordination of all the various functions inbetween order to cash from monitoring inventory to initiating production and all the logistical actions from factory to warehouse to customer via various internal tools.

• Maintaining and updating contracts, business process documents of every unique customer and aid the billing team with necessary input for various queries for new product order build.

Associate

Quscient Technologies
02.2010 - 05.2011

• Work/consult with aspiring students/professionals to up their skills in their field of study and provide expert advice on institutions/colleges/schools based on their choice.
• Provide lead support to various Educational institutions based on our consultation with aspirants we get in touch with.

Education

Bachelor of Science - Computer Science

University of Madras
06.2006 - 04.2009

Executive Program - Product Management

IIM
02.2021 - 12.2021

Advanced Certificate Program - Artificial Intelligence - Machine Learning

IIT Madras
Chennai
04.2001 -

Skills

Data Driven Product Management

User Research & Wireframing

Cross Functional Team Leadership

Product Roadmapping

Stakeholder Management

Prioritization & Release Planning

Artificial Intelligence - Machine Learning

Certification

Certified Python Programmer

Timeline

Product Manager

Caterpillar Inc
12.2024 - Current

Product Owner

Caterpillar Inc
05.2022 - Current

Executive Program - Product Management

IIM
02.2021 - 12.2021

Product Manager

Gabriels Technology Solutions
05.2018 - Current

Customer Success Manager

Gabriels Technology Solutions
09.2015 - 04.2018

Project Co-Ordinator

R R Donnelley
07.2012 - 08.2015

Associate

Quscient Technologies
02.2010 - 05.2011

Bachelor of Science - Computer Science

University of Madras
06.2006 - 04.2009

Advanced Certificate Program - Artificial Intelligence - Machine Learning

IIT Madras
04.2001 -
Karthik Venkatraman