Karthikeyan B
Program Manager
Summary
Accomplished Program Manager with Tata Consultancy Services, adept at leading cross-functional teams and managing strategic projects. Expert in project management and risk analysis, enhancing team efficiency. Proven track record in stakeholder collaboration and decision-making, delivering market-leading products aligned with business goals.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Program Manager
Tata Consultancy Services
CHENNAI
07.2024 - Current
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Estimating costs, setting budgets, tracking expenses,forecast resource requirements and making adjustments to stay within financial limits.
- Identifying potential risks early on, analyzing their impact, and developing strategies to mitigate them.
- Resolve escalated issues and remove roadblocks to ensure teams can meet deadlines and program objectives.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
Project Manager
Tata Consultancy Services
Chennai, India
03.2022 - 06.2024
- Planned, designed, and scheduled phases for large projects that include cross functional teams.
- Identified plans and resources required to meet project goals and objectives.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Met project deadlines without sacrificing build quality or workplace safety.
- Have hands on experience in cost and budgeting project's scope, goals, and creating detailed plans that include tasks, resources, timelines, and deliverables.
Senior Product Owner
Tata Consultancy Services
Chennai, India
04.2018 - 02.2021
- Created and maintained comprehensive product documentation, ensuring all team members had access to up-to-date information on project requirements, features, and specifications.
- Achieved consistent on-time product releases by effectively managing resources and prioritizing tasks according to business goals.
- Delivered market-leading products, ensuring alignment with overall business strategy and customer needs.
- Optimized product performance by conducting thorough analyses of usage data and identifying areas for improvement.
- Improved user experience through regular collaboration with UX designers and incorporating feedback from end users.
- Showcased Demos and Proof of Concept to various prospective clients across US and UK and Middle East
Product Owner
Tata Consultancy Services
Chennai, India
03.2016 - 03.2018
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes. Knowledgeable on various scrum ceremonies like sprint initiation, sprint planning etc…
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
- Owned and prioritized product backlog.
- Evaluated various portals for customer and advisor experience to understand competitive environments and assess current strategies.
Business Analyst
Tata Consultancy Services
Chennai, India
04.2014 - 03.2016
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Have hands-on experience in business requirement document, functional specification document, use case diagrams, user stories, business process modelling notion, requirement traceability matrix etc…
Deployment Manager
Tata Consultancy Services
Chennai, India
11.2008 - 03.2012
- Single point of contact for all deployments that goes live, Managing the post deployment issues.
Education
MBA - IT Operations
ICFAI Business School
Hyderabad 04.2001 -
B.E. - E.C.E
SRM Eswari Engineering College
Chennai 04.2001 -
Skills
Project management
Risk analysis and management
Team leadership
Program leadership
Decision-making
Certification
SAFe Agile POPM
Timeline
Program Manager
Tata Consultancy Services
07.2024 - Current
SAFe Agile POPM
02-2023
Project Manager
Tata Consultancy Services
03.2022 - 06.2024
Senior Product Owner
Tata Consultancy Services
04.2018 - 02.2021
Product Owner
Tata Consultancy Services
03.2016 - 03.2018
BCS
01-2015
Business Analyst
Tata Consultancy Services
04.2014 - 03.2016
BFSI Domain
01-2014
Deployment Manager
Tata Consultancy Services
11.2008 - 03.2012
MBA - IT Operations
ICFAI Business School
04.2001 -
B.E. - E.C.E
SRM Eswari Engineering College
04.2001 -