Karthikeyan Murugesan
Data Analyst
Chennai
Summary
Analytic professional with proven history of transforming data into strategic business insights. Known for collaborative teamwork and achieving impactful results. Reliable and adaptable with strong analytical and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Senior Analytic Consultant
Wells Fargo
04.2023 - Current
- Understand the impact caused to the customer due to the gaps in the system/process.
- Analyze the data, if any anomalies/outlier found discuss with the business partner with multiple solution to handle those scenarios.
- Build business requirement document to identify the impacted customers.
- Coordinate with finance partners to determine the financial strategy and calculate the final remediation amounts.
- Support quality and audit partners on the questions they have on the remediation process/documentation.
- Process the remediation amount to the customers.
- Completed 7 remediation in last 2 years and trained new team members on best practices related to data remediation and business, increasing their productivity and proficiency levels.
SAS Support Analyst
Cognizant Technologies Solutions
10.2021 - 03.2023
- Improved customer satisfaction by promptly addressing and resolving support issues.
- Implemented process improvements that resulted in reduced ticket resolution times and increased first-call resolution rates.
- Developed comprehensive documentation to facilitate knowledge sharing among team members.
SAS Developer
Tata Consultancy Services
07.2016 - 10.2021
- Built reports based on the customer request.
- Performed rigorous validation checks on extracted data sets, ensuring accurate output for downstream analytics purposes.
- Optimized existing SAS code to improve performance, resulting in faster data analysis and reporting.
- Supported migration projects from other software(MSBI) platforms to the latest version of SAS software suite, ensuring seamless transition for users.
Education
Bachelor of Technology - Information Technology
VSB Engineering College
Karur, India 04.2001 -
Skills
SQL
SAS
Python
AWS
Timeline
Senior Analytic Consultant
Wells Fargo
04.2023 - Current
SAS Support Analyst
Cognizant Technologies Solutions
10.2021 - 03.2023
SAS Developer
Tata Consultancy Services
07.2016 - 10.2021
Bachelor of Technology - Information Technology
VSB Engineering College
04.2001 -
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