Love to travel long
Karthikeyan R
Credit & Sales Manager
Coimbatore
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
16
16
years of professional experience
4
4
Languages
Work History
Sales and Credit
Bajaj Auto Credit
04.2018 - Current
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Built relationships with customers and community to establish long-term business growth.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Collaborated with leadership to identify marketing and communication needs for team and stakeholders.
- Spearheaded joint marketing initiatives with complementary businesses, expanding reach and driving increased revenue streams.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coordinated with department heads in formulating pricing strategies based on market trends and profitability goals; successfully negotiated contracts ensuring mutual benefit for all parties involved.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Ensuring to implement comprehensive policies and training programs for staff members.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Smooth relationship with dealer to achieve sales target and increase revenue
Credit and Collection Executive
TVS Credit Services
07.2011 - 03.2018
- Evaluated customer creditworthiness by analyzing financial data and making informed recommendations for extending credit or initiating collections actions.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Monitored accounts for signs of fraud and non-payment issues.
- Oversaw periodic reviews of existing loans to ensure continued alignment with approved covenants and conditions.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Developed tailored financing solutions to meet the specific needs of clients across various industries.
Sales Executive
ICICI Bank-Two Wheeler Loans, (Uttham Associate)
09.2009 - 05.2011
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
- Prioritized helping customers over completing other routine tasks in store.
- Expanded market share with strategic territory planning and targeted prospecting.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sales Executive
Lotus Agency- Two Wheeler Showroom
11.2007 - 07.2009
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
- Prioritized helping customers over completing other routine tasks in store.
- Expanded market share with strategic territory planning and targeted prospecting.
Education
BBM - Business Management
04.2001 -
Skills
Processing payments
Attention to Detail
Product Promotion
Goal Setting
Organizational Skills
Campaign Management
CRM Management
Team building
Relationship Building
Sales Techniques
Adaptability
Decision-Making
Interests
Listening to music
Timeline
Sales and Credit
Bajaj Auto Credit
04.2018 - Current
Credit and Collection Executive
TVS Credit Services
07.2011 - 03.2018
Sales Executive
ICICI Bank-Two Wheeler Loans, (Uttham Associate)
09.2009 - 05.2011
Sales Executive
Lotus Agency- Two Wheeler Showroom
11.2007 - 07.2009
BBM - Business Management
04.2001 -