Karthikeyan S
Coimbatore
Summary
Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments
Overview
18
18
years of professional experience
Work History
ALM Admin and Testing Team Lead
Tata Consultancy Services
09.2019 - Current
- Provides support for test and operational problems to determine presence and scope of defects; reports errors through a structured defect tracking process
- Formulates a comprehensive test strategy and manages all plans, resources, and deliverables for system, integration/end-to-end, data conversion, user acceptance, and performance testing
- Independently identifies and addresses show stoppers and bottlenecks and formulates solutions
- Ability to execute multiple projects simultaneously and communicate effectively with all stake holders (business and IT)
- Expertise in preparing test strategy, Test summary reports, test case and Test scripts for Automation and Manual testing based on User Requirement and functional requirement documents
- Extensive experience in preparing test plan, test cases and test scenarios, test reporting for Smoke Testing, System testing, Integration testing, User acceptance testing and Regression testing
- Coordinating project releases, cycles, deliverables and defect fixes with development/Functional team
- Participated in all phases of Software Testing Lifecycle (STLC)
- Skilled at working independently and collaboratively in a team environment.
QA Lead
Tata Consultancy Services
05.2017 - 09.2019
- Oversee and govern test deliverable for assigned projects - Manage and enforce Entry & Exit criteria.
- Ensure the testing of each application or project or release meets the strategic business requirements is completed on time within budget and with a high degree of quality.
- Manage project change with respect to testing in accordance with the change management plan to control scope, quality, schedule, and cost.
- Drive communication between the testing, development and product teams to ensure each requirement has adequate test coverage.
- Help ensure coordination between different stakeholders. Ensure all testing plans are shared and communicated so application testing between all is harmonious.
Senior QA Analyst
Tata Consultancy Services
02.2014 - 05.2017
- QA Audit in Claims payments and costumer communications
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity
- Developed and maintained quality assurance procedure documentation.
- Performed root cause analysis through five why analysis
- Collaborated with management to provide training on improved processes and assist with creation and maintenance of quality training
Claim’s Analyst
Tata Consultancy Services
08.2010 - 05.2014
- Processing and reviewing the death claim settlements
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Analysed information gathered by investigation and report findings and recommendations.
- Examined claims forms and other records to determine insurance coverage
Claims Associate
HGSL
12.2007 - 07.2010
- Evaluated and settled complex insurance claims in strict timeframes
- Reviewed outstanding requests and redirected workloads to complete projects on time.
- Prepared insurance claim forms or related documents and reviewed for completeness.
Data Analyst
Perot systems
03.2007 - 09.2007
- Completed data entry tasks with accuracy and efficiency.
- Verified data files prior to entry to maintain high data accuracy.
- Sorted documents and maintained organized filing process.
Education
Bachelor of Arts - English
English Literature
Bharathiyar University01.2006
Skills
- Microfocus ALM
- HP ALM
- Jira
- LSMV
- LSRA
- Interface
- Work soft
- LoadRunner
- Polarion
- Service Now
- CA Spectrum
- BASS
- ID3 claim settlement/processing tools
Hobbies and Interests
- Reading Books
- Travelling and Cycling
Timeline
ALM Admin and Testing Team Lead
Tata Consultancy Services
09.2019 - Current
QA Lead
Tata Consultancy Services
05.2017 - 09.2019
Senior QA Analyst
Tata Consultancy Services
02.2014 - 05.2017
Claim’s Analyst
Tata Consultancy Services
08.2010 - 05.2014
Claims Associate
HGSL
12.2007 - 07.2010
Data Analyst
Perot systems
03.2007 - 09.2007
Bachelor of Arts - English
English Literature
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