Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Highlights
Timeline
Generic
Karthikeyan V

Karthikeyan V

Strategic Leader in Logistics & Global Transportation
Chennai

Summary

Accomplished logistics and operations leader with extensive experience in business development, sales, and strategic planning. Proven track record in transforming companies into seamless end-to-end logistics providers, enhancing brand visibility, and expanding market share. Expertise in new business development, operations management, P&L management, and technology adaptation. Demonstrated success in leading profitable sales initiatives, developing innovative marketing strategies, and managing high-profile accounts. Adept at mentoring teams, ensuring statutory compliance, and driving operational excellence. Career goal is to leverage extensive industry experience to drive growth and innovation within a dynamic organization. Dynamic individual with hands-on experience in logistics sales and operations. Talent for navigating challenges, strong problem-solving skills, and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

30
30
years of professional experience

Work History

Head Logistics (Fleet)

QWQER
Chennai
07.2023 - Current
  • Instrumental in developing the new business line namely Qwqer Fleet catering to Full Truck Load, Local transportation and Project Transportation solutions to manufacturing, retail, logistics and E-commerce customers
  • Strategically developed Nationwide network coverage for FTL operations with real-time tracking trucks & driver verification
  • Handling Customer Portfolio of close to 300+ Transporters & Vendors handling 1500 trips per month across India
  • Developed the Project Transportation team for handling oversized cargo and specialized transportation needs
  • Recognized and appreciated for making the business profitable within 6 months from initiation
  • Instrumental in developing the new business line namely Qwqer Fleet catering to Full Truck Load, Local transportation and Project Transportation solutions to manufacturing, retail, logistics and E-commerce customers
  • Strategically developed Nationwide network coverage for FTL operations with real-time tracking trucks & driver verification
  • Handling Customer Portfolio of close to 300+ Transporters & Vendors handling 1500 trips per month across India
  • Developed the Project Transportation team for handling oversized cargo and specialized transportation needs
  • Recognized and appreciated for making the business profitable within 6 months from initiation

National Head – Sales & Operations

PayseRoutes Technologies
Chennai
07.2020 - 07.2023
  • Leading the strategic planning and execution of a nationwide network setup to support pan-India operations, with a specific focus on business development for customer-to-customer (C2C) transactions through the innovative KIRANA Store concept
  • This initiative involves designing and implementing a scalable network infrastructure to effectively serve a diverse range of customers across the country
  • Additionally, I provide comprehensive sales and distribution strategies tailored to C2C customers and retail giants, ensuring optimal reach, efficiency, and profitability
  • By leveraging market insights and operational expertise, I guide the development of targeted solutions that foster growth and strengthen the market presence of both C2C customers and large retail players.
  • Strengthened team collaboration by fostering a positive work environment and promoting open communication.

Station Manager

Aramex India Pvt Ltd
Chennai
06.2014 - 07.2020
  • Strategically developed an effective team of 18 business development and 5 SCM executives to cater to the entire business derived from both Aftermarket and Institutional vertical
  • Improved station efficiency by implementing new operational strategies and streamlining processes.
  • Led team meetings to communicate updates, reinforce expectations, and foster open communication among staff members.
  • Collaborated with regional management to align station objectives with company goals.
  • Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.

Deputy General Manager

Delex Cargo India Pvt Ltd (Now DP World)
Mumbai
01.2010 - 08.2014
  • Developed and executed annual business plans, resulting in consistent revenue growth.
  • Participated in planning process to achieve corporate objectives.
  • Collaborated with department heads to establish goals and work plans.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.

Head of Projects and Customer Relations

DTDC Courier and Cargo Ltd
Chennai
12.2008 - 01.2010
  • As Head of Projects and Customer Relations at DTDC Coimbatore, successfully managed key accounts for esteemed clients such as Citibank, Redington, and HP, while spearheading the strategic development and expansion of the up-country market
  • This role involved conducting comprehensive market analysis to uncover growth opportunities, designing and implementing efficient logistical frameworks, and fostering strong partnerships with key stakeholders and local businesses
  • Through targeted strategies, successfully penetrated underserved regions, driving a significant increase in market share, enhancing brand visibility, and contributing to the organization’s overall growth and profitability
  • Building on this success, transitioned to Chennai to take on broader responsibilities and further elevate operational performance in a larger and more dynamic market
  • Improved team efficiency by implementing agile project management methodologies and streamlining communication channels.
  • Spearheaded the development of comprehensive risk management strategies that proactively identified potential issues and developed contingency plans to minimize impact on project outcomes.

Account Manager

UPS
Chennai
03.2007 - 11.2008
  • Initiated the establishment of a new business in the up-country market, complementing existing operations in Chennai
  • Leveraging strong market insights and relationship-building skills, successfully developed the business, achieving significant revenue growth and capturing a substantial market share
  • This accomplishment not only expanded the organization's footprint but also reinforced its position as a leader in the region
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

Global Account Executive

DHL
Chennai
07.2000 - 02.2007
  • Successfully managed high-profile accounts for DHL, ensuring exceptional service delivery and maintaining strong client relationships
  • Played a key role in enhancing public relations by fostering meaningful connections with stakeholders and promoting the organization's values
  • Additionally, facilitated the successful launch of new products by coordinating cross-functional teams, executing strategic marketing initiatives, and ensuring seamless implementation
  • These efforts contributed to increased customer satisfaction, brand visibility, and business growth
  • Generated new business opportunities by identifying and targeting high-potential accounts.
  • Secured long-term contracts, consistently exceeding quarterly revenue goals.

Operations Executive

TNT Express International
Chennai
07.1995 - 07.2000
  • Embarked on a career in the express logistics industry in 1995, gaining hands-on experience in key operational areas such as ground operations, hub management, and clearance processes
  • Over the course of five years, developed a deep understanding of the end-to-end operational workflows that drive efficiency and reliability in the express logistics sector
  • In addition to mastering operational functions, expanded expertise into express sales, effectively bridging the gap between service delivery and customer engagement
  • This comprehensive exposure provided a strong foundation in both the technical and commercial aspects of the industry, paving the way for a successful career in logistics and supply chain management.

Education

Computer Applications

Software Solutions Integrated (SSI)
Chennai, India
01.1996 -

Bachelor of Arts - Sociology

Annamalai University
Chennai, India
04.1990 - 07.1996

Bachelor of Arts - Sociology

Skills

Problem-solving

Team management

Customer service

Teamwork and collaboration

Dependable and responsible

Calm under pressure

Supervision and leadership

Personal Information

  • Date of Birth: 06/08/73
  • Nationality: Indian

Highlights

  • QWQER (India), 07/01/22, Instrumental in developing the new business line namely Qwqer Fleet catering to Full Truck Load, Local transportation and Project Transportation solutions to manufacturing, retail, logistics and E-commerce customers. Strategically developed Nationwide network coverage for FTL operations with real-time tracking trucks & driver verification. Handling Customer Portfolio of close to 300+ Transporters & Vendors handling 1500 trips per month across India. Developed the Project Transportation team for handling oversized cargo and specialized transportation needs. Recognized and appreciated for making the business profitable within 6 months from initiation.
  • PaySe Routes Technologies Pvt LTD, Leading the strategic planning and execution of a nationwide network setup to support pan-India operations, with a specific focus on business development for customer-to-customer (C2C) transactions through the innovative KIRANA Store concept. This initiative involves designing and implementing a scalable network infrastructure to effectively serve a diverse range of customers across the country. Additionally, I provide comprehensive sales and distribution strategies tailored to C2C customers and retail giants, ensuring optimal reach, efficiency, and profitability. By leveraging market insights and operational expertise, I guide the development of targeted solutions that foster growth and strengthen the market presence of both C2C customers and large retail players.
  • Aramex India, Strategically developed an effective team of 18 business development and 5 SCM executives to cater to the entire business derived from both Aftermarket and Institutional vertical. Appreciated for identifying & assigning the 212 new distributors across India thereby increasing the startup sale for the company to Rs 4.25 Crs/month. Instrumental in developing 6 warehouses across India synchronized & connected to our ERP Axapta. Instrumental in introducing an in-house sales order processing, receivables management system & workforce tracking system called SPRINT to resolve all the process and audit barriers. Streamlined the entry strategy in exports catering to south Asian countries and Indian sub-continent.
  • DELEX Cargo India Pvt Ltd, Mumbai, Developed and implemented innovative, dynamic operational processes on a national scale, designed to optimize efficiency and reduce costs. These streamlined processes not only enhanced productivity but also significantly lowered operational expenses, ensuring sustainable and cost-effective operations across the organization.
  • DTDC Courier and Cargo Ltd, Coimbatore & Chennai, As Manager of Operations and Special Projects at DTDC Coimbatore, successfully managed key accounts for esteemed clients such as Citibank, Redington, and HP, while spearheading the strategic development and expansion of the up-country market. This role involved conducting comprehensive market analysis to uncover growth opportunities, designing and implementing efficient logistical frameworks, and fostering strong partnerships with key stakeholders and local businesses. Through targeted strategies, successfully penetrated underserved regions, driving a significant increase in market share, enhancing brand visibility, and contributing to the organization’s overall growth and profitability. Building on this success, transitioned to Chennai to take on broader responsibilities and further elevate operational performance in a larger and more dynamic market.
  • UPS Jetair Express Ltd, Chennai, Initiated the establishment of a new business in the up-country market, complementing existing operations in Chennai. This initiative involved identifying high-potential areas, building robust distribution channels, and implementing tailored strategies to address the unique needs of the region. Leveraging strong market insights and relationship-building skills, successfully developed the business, achieving significant revenue growth and capturing a substantial market share. This accomplishment not only expanded the organization's footprint but also reinforced its position as a leader in the region.
  • DHL Worldwide Express, Bangalore, Successfully managed high-profile accounts for DHL, ensuring exceptional service delivery and maintaining strong client relationships. Played a key role in enhancing public relations by fostering meaningful connections with stakeholders and promoting the organization's values. Additionally, facilitated the successful launch of new products by coordinating cross-functional teams, executing strategic marketing initiatives, and ensuring seamless implementation. These efforts contributed to increased customer satisfaction, brand visibility, and business growth.
  • TNT Express Worldwide, Chennai, Embarked on a career in the express logistics industry in 1995, gaining hands-on experience in key operational areas such as ground operations, hub management, and clearance processes. Over the course of five years, developed a deep understanding of the end-to-end operational workflows that drive efficiency and reliability in the express logistics sector. In addition to mastering operational functions, expanded expertise into express sales, effectively bridging the gap between service delivery and customer engagement. This comprehensive exposure provided a strong foundation in both the technical and commercial aspects of the industry, paving the way for a successful career in logistics and supply chain management.

Timeline

Head Logistics (Fleet)

QWQER
07.2023 - Current

National Head – Sales & Operations

PayseRoutes Technologies
07.2020 - 07.2023

Station Manager

Aramex India Pvt Ltd
06.2014 - 07.2020

Deputy General Manager

Delex Cargo India Pvt Ltd (Now DP World)
01.2010 - 08.2014

Head of Projects and Customer Relations

DTDC Courier and Cargo Ltd
12.2008 - 01.2010

Account Manager

UPS
03.2007 - 11.2008

Global Account Executive

DHL
07.2000 - 02.2007

Computer Applications

Software Solutions Integrated (SSI)
01.1996 -

Operations Executive

TNT Express International
07.1995 - 07.2000

Bachelor of Arts - Sociology

Annamalai University
04.1990 - 07.1996

Bachelor of Arts - Sociology

Karthikeyan VStrategic Leader in Logistics & Global Transportation