Experienced Product and Testing Technology Professional with a proven track record of driving quality assurance, process optimization, and product innovation. Adept at developing and executing comprehensive test strategies, ensuring seamless integration between technology, user experience, and business objectives. Skilled in performance testing, manual testing, and defect management, with a deep understanding of the software development life cycle (SDLC), software testing life cycle (STLC) and agile methodologies. Passionate about enhancing product reliability and accelerating time-to-market through efficient testing solutions.
Overview
2026
2026
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Test Lead
U.S. Mortgage Lending Technology
Test Lead
Performance Testing on U.S. Mortgage Lending Technology:
Collaborated closely with the BA/Dev team on the BDD & TDD discussion to create high quality Test plan and Test script.
Managing a functional team at offshore and coordinating with onshore team to deliver the work within the stipulated time frame.
Preparing DSR and WSR for the team and share it to the stake-holders.
Facilitate daily calls with the team to collect and report the project status.
Preparing Test plan, System integration Test Scripts, Test conditions, Traceability matrix, Test Data and final status report.
Involved in Regression, Smoke, Sanity, Integration, Retesting and Adhoc testing.
Defect Logging and Management using JIRA – preparing defect report using JIRA.
Handling production incidents and close those on a priority basis.
Coordinates with clients and extensively worked on client cases after every release.
Collaborated closely with product owners and analysts to streamline testing processes and ensure alignment with business requirements.
Actively participated in Agile ceremonies, including Product Backlog Refinement, Sprint Planning, Sprint Reviews, and Retrospective meetings.
Skilled in analyzing functional requirements and translating them into comprehensive test scenarios and cases.
Provided training and mentorship to new team members, ensuring a smooth transition and knowledge sharing within the team.
Test Lead
Encora Innovation Labs
01.2020 - 07.2025
Streamlined testing processes for increased efficiency and reduced overall test cycle time.
Conducted regression testing of existing products.
Reduced defect leakage rate by conducting thorough root cause analyses and proactively addressing areas of concern in future release cycles.
Enhanced product performance with thorough troubleshooting and identification of critical defects.
Improved software quality by designing and implementing comprehensive test strategies and plans.
Test Lead
U.S. Mortgage Lending Technology
02.2020 - Current
Results-driven Software Test Engineer with five years of experience in performance testing. Skilled in LoadRunner, JMeter, Postman, and API testing, with expertise in both automation and manual testing.
Proficient in designing and executing Virtual User Generator (VuGen) scripts using LoadRunner across WEB HTTP/HTML, Web Services, TrueClient, and SAP GUI protocols.
Experienced in requirement gathering, test planning, execution, and performance analysis, leveraging LoadRunner VuGen, Controller, Analyzer, and JMeter for enhancements such as correlation, parameterization, and error handling.
Strong knowledge of monitoring and profiling tools, including Perfmon, SiteScope, AppDynamics, and Dynatrace, with hands-on experience using Performance Center and network sniffers like Fiddler and HAR Analyzer.
Adept in functional and non-functional testing (load, stress, endurance), leading and contributing to performance and manual testing initiatives, while ensuring quality throughout the Software Test Life Cycle (STLC).
Skilled in client-side and server-side monitoring using AppDynamics and Grafana, performing performance bottleneck analysis, and optimizing application and database parameters for improved efficiency.
Effective collaborator, working seamlessly with development teams, business analysts, and stakeholders to ensure smooth testing execution and quality assurance.
Sr.Test Engineer
ISGN Technologies
07.2018 - 01.2020
Project: TEMPO Default Management System.
Responsibilities:
Preparing Business Scenarios, Unit and System integration Test Scripts, Test conditions and Test Cases and Test Data
Worked on automation team to prepare Regression, smoke test scripts using POM and testNG framework.
Involved product release activities
Performed SIT testing Regression testing
Defect Logging and Management using JIRA (defect tracker tool)
Help team members to understand the requirement and let them complete the user stories
Sr.Test Engineer
ISGN Technologies
07.2016 - 06.2018
Project: LSAMS – Servicing Technology
Responsibilities:
Preparing Business Scenarios, Unit and System integration Test Scripts, Test conditions and Test Cases and Test Data.
Performed SIT testing and Regression testing.
Defect Logging and Management using JIRA (defect tracker tool)
Actively participate all the meetings like, Daily stand up, sprint planning, Defect Triage and Retrospective meetings.
Prepared weekly status report for each sprint.
Help team members to understand the requirement and let them complete the user stories.
Coordinate with clients in case of any input required to complete the requirements
Doing performance testing for frequently used scenarios by the clients using Load runner/Jmeter and the metrics shared to the leads.
As a shared resources, prepared test scripts using selenium web driver for the existing manual test cases for other projects.
As a shared resources, prepared load test scripts using Jmeter for other .Net projects.
SVP, Chief Training Officer - Culture Keeper at Certainty Home Lending, a DBA of Guaranteed Rate, Formerly Certainty Home Loans, Formerly Starkey Mortgage, Formerly WR Starkey MortgageSVP, Chief Training Officer - Culture Keeper at Certainty Home Lending, a DBA of Guaranteed Rate, Formerly Certainty Home Loans, Formerly Starkey Mortgage, Formerly WR Starkey Mortgage