karthi sk

• As a part of Engineering team, the scope of work includes the following:
  To work on new Branch/Site Network Migration activities .
  Analyzing the existing network and perform the necessary modifications based on the requirements .
• Work on any High severity user related issues reported which needs support for our L2 team or escalations as needed.
  Providing RCA for issues that had an outage/production impact .

At Innova solutions, I was working for Condenast only as client.

the scope of work includes the following:

• Work on user reported issues/tickets
• Get on daily staus call with our client
• Creating/Initiating Change requests

Was Member of Network support team which provides support and management for various customers
across the globe.

Was part of Juniper Technical Assistance team ( JTAC) responsible for providing all the technical support
for Juniper EX series of Switches.