Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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KARTIK GURAV

NASHVILLE

Summary

Dedicated professional with proven customer service skills, adept at multitasking, and effective time management. Committed to enhancing customer satisfaction through positive interactions, and memorable experiences.

Overview

3
3
years of professional experience

Work History

Barback ( Part Time)

Flamingo Cocktail Club
08.2024 - 03.2025
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.
  • Restocked ice and prepared garnishes for drinks.
  • Responded to customer requests promptly and professionally.
  • Stayed up-to-date with current drink recipes to provide accurate information about cocktails to guests.

Bartender, Server ( J1 Student)

Union Station Hotel Nashville Yards
Nashville
06.2023 - 06.2024
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Attended to guests' needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Performed opening and closing duties, including restocking supplies.
  • Delivered fast and efficient service in a high-traffic pop up bar.

Front Desk Receptionist

Trident Oberoi Mumbai
Mumbai
09.2022 - 03.2023
  • Greeted guests warmly and checked them into the hotel efficiently.
  • Managed phone calls, directing inquiries to appropriate departments promptly.
  • Assisted guests with inquiries about hotel services and local attractions daily.
  • Coordinated with housekeeping to ensure room readiness for incoming guests.

Education

Bachelor of Science - Hospitality Administration and Management

Savitribai Phule Pune University
Pune, India
05.2022

High School Diploma -

Gogte College of Commerce
Belgaum, India
05.2019

Skills

  • Customer Service Experience
  • POS systems
  • Product upselling
  • Attention to detail
  • Team Collaboration
  • Time management
  • Cocktail knowledge
  • Fast-paced service

Personal Information

Timeline

Barback ( Part Time)

Flamingo Cocktail Club
08.2024 - 03.2025

Bartender, Server ( J1 Student)

Union Station Hotel Nashville Yards
06.2023 - 06.2024

Front Desk Receptionist

Trident Oberoi Mumbai
09.2022 - 03.2023

Bachelor of Science - Hospitality Administration and Management

Savitribai Phule Pune University

High School Diploma -

Gogte College of Commerce

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