Kasey Floied
Tullahoma
Summary
Professional in hospitality industry with exceptional experience in managing bar operations and leading teams, successfully enhancing customer experiences. Proven ability to streamline operations, maintain high standards, and adapt to dynamic environments. Skilled in team collaboration and cultivating a positive work atmosphere. Utilizes effective communication and organizational skills to ensure efficient service.
Overview
2026
2026
years of professional experience
Work History
Bar Team Leader
Common John Brewing Company
03.2021 - 08.2025
- Assisted in maintaining clean and organized bar area for optimal workflow.
- Reduced wait times for customers, prioritizing prompt service.
- Supported and worked alongside team members with prep and service during peak hours.
- Learned proper handling of bar equipment/kitchen and safety protocols to ensure compliance.
- Engaged with customers to enhance their experience and address inquiries promptly.
- Coordinated private events by working closely with clients to create tailored experiences that met their specific needs.
- Successfully resolved customer complaints, demonstrating strong problem-solving abilities and a commitment to customer satisfaction.
- Fostered strong relationships with employees with emphasis on a safe, welcoming work place environment for all.
- Participated in training sessions to improve knowledge of daily operations, point of sale systems, inventory, state regulations, alcohol consumption guidelines and employee discretion, customer experience development and consumer relations.
Server
Riverbend Country Club
2019 - 2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Optometrist Technician
Dr. Larry Womack
2016 - 2019
- Conducted patient screenings and assessments to support optometric evaluations.
- Maintained accurate patient records using electronic health record systems for efficient data management.
- Educated patients on proper contact lens care and visual hygiene practices, promoting eye health awareness.
- Demonstrated exceptional customer service skills while assisting patients with insurance claims processing, resolving issues quickly and professionally.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Phlebtomist and Speciman Collector
PathGroup Labs
2012 - 2014
- Collected blood samples using venipuncture and capillary methods, adhering to safety protocols.
- Maintained accurate patient records and ensured compliance with health regulations.
- Monitored inventory levels of supplies, coordinating timely replenishment to prevent shortages.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
- Provided exceptional patient care, addressing concerns and ensuring comfort during procedures.
Education
No Degree - Nursing
Tennessee College of Applied Technology
McMinnville, TNPhlebotomy Certification - Phlebotomy
Allied Health Careers Institute
Murfreesboro, TN01-2012
High School Diploma -
Coffee County High School
Manchester, TN05-2010
Skills
Hospitality and Accommodation
Digital Literacy
Emotional Intelligence
Proactive Skill Development
Enthusiastic
Resourceful
Efficient
Timeline
Bar Team Leader
Common John Brewing Company
03.2021 - 08.2025
Server
Riverbend Country Club
2019 - 2020
Optometrist Technician
Dr. Larry Womack
2016 - 2019
Phlebtomist and Speciman Collector
PathGroup Labs
2012 - 2014
No Degree - Nursing
Tennessee College of Applied Technology
Phlebotomy Certification - Phlebotomy
Allied Health Careers Institute
High School Diploma -
Coffee County High School
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