Kasey Mosley
Waverly
Summary
I would describe myself as motivated and detail oriented with a strong work ethic and proven ability in customer service, communication, and problem solving. I am experienced in fast paced environments, with a background in pharmacy operations, billing, and inventory management. I am known for being thorough, efficient, and dedicated to doing things right the first time.
Overview
9
9
years of professional experience
2021
2021
years of post-secondary education
Work History
Certified Pharmacy Technician
Trull Family Pharmacy
Waverly
02.2024 - Current
- Assisted patients in understanding their medication instructions and usage directions.
- Maintained a clean work environment
- Properly disposed of medications.
- Provided medication and other healthcare products to customers accurately and efficiently.
- Performed administrative duties such as data entry.
- Maintained records of controlled substances dispensed.
- Verified accuracy of patient information on prescription orders.
- Checked expiration dates on drug products prior to dispensing.
- Resolved customer complaints regarding product quality or quantity issues.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Processed third-party insurance claims.
- Answered questions from customers regarding insurance coverage eligibility.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Consulted with customers via telephone or in-person.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Established and updated patient profiles, medications and insurance details.
- Prepared pricing and instruction labels for placement on prescriptions.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer system.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Prepared prescription transfers to other pharmacies.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
Certified Pharmacy Technician
Phipps Pharmacy of Waverly
Waverly
05.2022 - 09.2023
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Conducted medication therapy management sessions under the guidance of a pharmacist.
- Prepared prescription transfers to other pharmacies.
- Maintained a clean and organized workspace.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained records of controlled substances dispensed according to state regulations.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Entered patient profile information into computer systems accurately.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Processed third-party insurance claims.
Certified Pharmacy Technician
Walmart Pharmacy
12.2020 - 05.2022
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Assisted patients in understanding their medication instructions and usage directions.
- Maintained a clean work environment.
- Adhered to all federal, state and local laws.
- Performed administrative duties such as filing, data entry, answering phones.
- Verified accuracy of patient information on prescription orders.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Maintained pharmacy inventory.
- Entered patient profile information into computer systems accurately and completely.
Theatre Associate
Mi-De-Ga Theatre
Waverly
04.2016 - 08.2021
- Managed inventory of concession items such as popcorn, candy, and soda, and restocked when needed.
- Maintained a clean and organized lobby area, including restocking supplies as needed.
- Inspected fire exits regularly to ensure they were clear of obstructions and working properly.
- Assisted in training new staff members on proper procedures for handling ticket sales, concessions.
- Assisted with the processing of ticket sales.
- Responded promptly to any complaints from customers.
- Monitored audience behavior during performances to make sure everyone was behaving appropriately and not disrupting the show.
- Prepared and sold concession stand items, including popcorn, candy, and beverages.
Veterinary Assistant
Waverly Animal Clinic
Waverly
04.2019 - 05.2021
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Recorded patient food and water intake and output levels on a daily basis.
- Ensured that cages were kept clean at all times.
- Observed patients' conditions post-treatment or surgery.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Restrained animals during examination or treatment procedures.
- Cleaned and sterilized exam rooms between appointments.
- Provided emotional support to pet owners during difficult times.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Prepared laboratory slides for microscopic examinations.
- Dispensed medications orally or topically as directed by veterinarian.
- Maintained accurate medical records of all patients.
- Monitored vital signs of hospitalized animals.
- Responded promptly to emergency calls after hours.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Obtained information and history from clients to maintain medical charts.
- Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
- Trained new veterinary staff on office procedures and requirements.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Interpreted lab results for heartworm testing, parasites, and skin scrapings.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Clipped animals' claws and polished teeth to maintain hygiene.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Advised clients on animal care, nutrition and behavior problems.
- Collected fluids from animals for laboratory testing.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Monitored post-surgical pet care and administered medication under vet direction.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
Education
Certified Pharmacy Technician -
Pharmacy Technician University
Waverly, TN 03.2021 - 08.2021
Waverly Central High School
Waverly, TNSkills
- Medication dispensing
- Inventory management
- Prescription verification
- Patient communication
- Controlled substance management
- Insurance processing
- Data entry
- Customer service
- Effective communication
- Patient confidentiality
- Multitasking and organization
- Medication safety protocols
- FDA and HIPAA compliance
- Prescription management
Timeline
Certified Pharmacy Technician
Trull Family Pharmacy
02.2024 - Current
Certified Pharmacy Technician
Phipps Pharmacy of Waverly
05.2022 - 09.2023
Certified Pharmacy Technician -
Pharmacy Technician University
03.2021 - 08.2021
Certified Pharmacy Technician
Walmart Pharmacy
12.2020 - 05.2022
Veterinary Assistant
Waverly Animal Clinic
04.2019 - 05.2021
Theatre Associate
Mi-De-Ga Theatre
04.2016 - 08.2021
Waverly Central High School