Overview
Work History
Education
Skills
Timeline
Generic

Kassidie Hollis

Jasper

Overview

11
11
years of professional experience

Work History

Business Development Representative

RXO Logistics
07.2024 - Current
  • Generated XX% increase in sales revenue by identifying and pursuing new business opportunities
  • Built and maintained a robust pipeline of qualified leads through proactive prospecting, cold calling, and networking
  • Developed strong relationships with key decision-makers at target companies to understand their needs and provide tailored solutions
  • Collaborated with cross-functional teams including marketing, product development, and customer success to ensure seamless onboarding of new clients
  • Negotiated contract terms and pricing agreements with clients while maximizing profitability for the company
  • Managed the entire sales cycle from lead generation to deal closure, ensuring timely follow-up and accurate documentation in CRM system

Store Manager

Cricket Wireless
01.2024 - 07.2024
  • Overseeing the daily operations of the store, including maintaining the store's appearance and cleanliness
  • Hiring, training, and coaching employees, and holding them accountable for their goals
  • Setting and working to meet monthly sales and profit targets
  • Ensuring customers have a positive experience and that their needs are met
  • Maintaining and managing the store's inventory
  • Establishing rapport with customers to identify their current and future needs

Store Manager

uBreakiFix by Asurion
04.2023 - 01.2024
  • Overseeing the daily operations of the store, including maintaining the store's appearance and cleanliness
  • Hiring, training, and coaching employees, and holding them accountable for their goals
  • Setting and working to meet monthly sales and profit targets
  • Ensuring customers have a positive experience and that their needs are met
  • Ensuring that repairs meet uBreakiFix's quality standards
  • Maintaining and managing the store's inventory
  • Establishing rapport with customers to identify their current and future needs

Field Sales Representative

DSI SYSTEMS
09.2019 - 08.2023
  • Visit assigned stores in person on a regular basis
  • Train Retail Associates on all products and services offered
  • Supply instruction on sales techniques where approve
  • Supply ongoing information about special offers or promotions
  • Assist Retail Associates in solving customer issues in a timely manner
  • Meet and exceed sales goals set by DSI
  • Schedule and host in person and zoom trainings monthly

Training Specialist

DSI SYSTEMS
12.2021 - 04.2023
  • Deliver product and service instructor-led training (on-site and virtual) to call centers domestic and international in a dynamic, energetic, personable, engaging, intelligent yet entertaining fashion
  • Deliver the following types of training: coaching third-party sellers and leadership, Train-the-Trainer (T3) sessions, onboarding, and continuing education efforts
  • Side-by-side/one-on-one instruction for agents, coaches, team leads, supervisors, managers, and SMEs
  • Content creation - Help build, update, and maintain sales & training presentations (PowerPoint, videos, etc.), job aids, reference material, and other pertinent digital vehicles for learning optimization across all assigned platforms and audiences

Field Operations Specialist

DSI SYSTEMS
09.2019 - 04.2023
  • Technician dispatch
  • Provide timely updates to dtv clients
  • Financial approvals

Administrative Assistant / Closing Coordinator

Keller Williams Realty
06.2018 - 09.2019
  • Prepared all real estate forms, documents and correspondence
  • Mailed out newsletters, distributed reports, made travel arrangements and maintained electronic and paper filing systems
  • Scheduled all meetings for the team and booked required training rooms
  • Maintained listings and disbursed any funds associated with a home sale
  • Hosted trainings and delivered all updated information as required

Market Manager

THE RETAIL OUTSOURCE
11.2016 - 09.2019
  • Leader of several Walmart Mobile departments throughout different cities, providing a one-stop wireless knowledge shop
  • Responsible for leading my team to become experts in customer service and product knowledge, also help my team create a positive and fun retail sales experience, and generate sales to meet store and market goals

Store Manager

VERIZON WIRELESS
06.2014 - 11.2016
  • Supervise a team of sales associates
  • Approach customers to sell wireless devices and accessories
  • Set and maintain work schedules to meet budgeted hours
  • Monitor and coach performance; recommend disciplinary action as required
  • Proactively recruit and train new employees
  • Manage inventory and assets
  • Assure proper appearance and functionality of POP displays and electronic equipment
  • Maintain an upbeat, can-do attitude

Education

High School Diploma -

South Pittsburg High School
South Pittsburg, TN

Skills

  • CRM management
  • Cold calling
  • Salesforce
  • Relationship building

Timeline

Business Development Representative

RXO Logistics
07.2024 - Current

Store Manager

Cricket Wireless
01.2024 - 07.2024

Store Manager

uBreakiFix by Asurion
04.2023 - 01.2024

Training Specialist

DSI SYSTEMS
12.2021 - 04.2023

Field Sales Representative

DSI SYSTEMS
09.2019 - 08.2023

Field Operations Specialist

DSI SYSTEMS
09.2019 - 04.2023

Administrative Assistant / Closing Coordinator

Keller Williams Realty
06.2018 - 09.2019

Market Manager

THE RETAIL OUTSOURCE
11.2016 - 09.2019

Store Manager

VERIZON WIRELESS
06.2014 - 11.2016

High School Diploma -

South Pittsburg High School

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