Kassidie Hollis
Jasper
Overview
11
11
years of professional experience
Work History
Business Development Representative
RXO Logistics
Chattanooga, TN
07.2024 - Current
- Generated XX% increase in sales revenue by identifying and pursuing new business opportunities
- Built and maintained a robust pipeline of qualified leads through proactive prospecting, cold calling, and networking
- Developed strong relationships with key decision-makers at target companies to understand their needs and provide tailored solutions
- Collaborated with cross-functional teams including marketing, product development, and customer success to ensure seamless onboarding of new clients
- Negotiated contract terms and pricing agreements with clients while maximizing profitability for the company
- Managed the entire sales cycle from lead generation to deal closure, ensuring timely follow-up and accurate documentation in CRM system
Store Manager
Cricket Wireless
Fort Oglethorpe, GA
01.2024 - 07.2024
- Overseeing the daily operations of the store, including maintaining the store's appearance and cleanliness
- Hiring, training, and coaching employees, and holding them accountable for their goals
- Setting and working to meet monthly sales and profit targets
- Ensuring customers have a positive experience and that their needs are met
- Maintaining and managing the store's inventory
- Establishing rapport with customers to identify their current and future needs
Store Manager
uBreakiFix by Asurion
Chattanooga, TN
04.2023 - 01.2024
- Overseeing the daily operations of the store, including maintaining the store's appearance and cleanliness
- Hiring, training, and coaching employees, and holding them accountable for their goals
- Setting and working to meet monthly sales and profit targets
- Ensuring customers have a positive experience and that their needs are met
- Ensuring that repairs meet uBreakiFix's quality standards
- Maintaining and managing the store's inventory
- Establishing rapport with customers to identify their current and future needs
Field Sales Representative
DSI SYSTEMS
Chattanooga, TN
09.2019 - 08.2023
- Visit assigned stores in person on a regular basis
- Train Retail Associates on all products and services offered
- Supply instruction on sales techniques where approve
- Supply ongoing information about special offers or promotions
- Assist Retail Associates in solving customer issues in a timely manner
- Meet and exceed sales goals set by DSI
- Schedule and host in person and zoom trainings monthly
Training Specialist
DSI SYSTEMS
Chattanooga, TN
12.2021 - 04.2023
- Deliver product and service instructor-led training (on-site and virtual) to call centers domestic and international in a dynamic, energetic, personable, engaging, intelligent yet entertaining fashion
- Deliver the following types of training: coaching third-party sellers and leadership, Train-the-Trainer (T3) sessions, onboarding, and continuing education efforts
- Side-by-side/one-on-one instruction for agents, coaches, team leads, supervisors, managers, and SMEs
- Content creation - Help build, update, and maintain sales & training presentations (PowerPoint, videos, etc.), job aids, reference material, and other pertinent digital vehicles for learning optimization across all assigned platforms and audiences
Field Operations Specialist
DSI SYSTEMS
Richardson, TX
09.2019 - 04.2023
- Technician dispatch
- Provide timely updates to dtv clients
- Financial approvals
Administrative Assistant / Closing Coordinator
Keller Williams Realty
Chattanooga, TN
06.2018 - 09.2019
- Prepared all real estate forms, documents and correspondence
- Mailed out newsletters, distributed reports, made travel arrangements and maintained electronic and paper filing systems
- Scheduled all meetings for the team and booked required training rooms
- Maintained listings and disbursed any funds associated with a home sale
- Hosted trainings and delivered all updated information as required
Market Manager
THE RETAIL OUTSOURCE
11.2016 - 09.2019
- Leader of several Walmart Mobile departments throughout different cities, providing a one-stop wireless knowledge shop
- Responsible for leading my team to become experts in customer service and product knowledge, also help my team create a positive and fun retail sales experience, and generate sales to meet store and market goals
Store Manager
VERIZON WIRELESS
06.2014 - 11.2016
- Supervise a team of sales associates
- Approach customers to sell wireless devices and accessories
- Set and maintain work schedules to meet budgeted hours
- Monitor and coach performance; recommend disciplinary action as required
- Proactively recruit and train new employees
- Manage inventory and assets
- Assure proper appearance and functionality of POP displays and electronic equipment
- Maintain an upbeat, can-do attitude
Education
High School Diploma -
South Pittsburg High School
South Pittsburg, TNSkills
- CRM management
- Cold calling
- Salesforce
- Relationship building
Timeline
Business Development Representative
RXO Logistics
07.2024 - Current
Store Manager
Cricket Wireless
01.2024 - 07.2024
Store Manager
uBreakiFix by Asurion
04.2023 - 01.2024
Training Specialist
DSI SYSTEMS
12.2021 - 04.2023
Field Sales Representative
DSI SYSTEMS
09.2019 - 08.2023
Field Operations Specialist
DSI SYSTEMS
09.2019 - 04.2023
Administrative Assistant / Closing Coordinator
Keller Williams Realty
06.2018 - 09.2019
Market Manager
THE RETAIL OUTSOURCE
11.2016 - 09.2019
Store Manager
VERIZON WIRELESS
06.2014 - 11.2016
High School Diploma -
South Pittsburg High School