Kassidy Nafziger
Knoxville
Summary
Dynamic individual with hands-on experience in deisgn and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
Work History
Volunteer
Ijams Nature Center, Smokeys Clean Up
09.2023 - 11.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Key Holder
Dry Goods USA
06.2023 - 03.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Key Holder
Village Coffee Shop
02.2022 - 05.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Babysitter
Friends and Neighbors
03.2019 - 08.2022
- Developed routines to help children feel secure and comfortable.
- Organized fun activities and games to keep children engaged and entertained.
- Adapted to children's moods and needs to provide emotional support.
- Cared for children by preparing meals and providing snacks.
- Followed specific guidelines from parents regarding children's routines and preferences.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Pet Sitter
Friends and Family
01.2016 - 08.2022
- Cared for pets by providing food, water, and companionship during visits.
- Administered medications and treatments as directed by pet owners.
- Provided grooming services, including brushing and bathing pets.
- Offered playtime and stimulation to keep pets engaged and happy.
- Exercised animals regularly with walks and rigorous play activities.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Sales Associate
Panera
08.2020 - 11.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Arts - Architecture
The University of Tennessee
Knoxville, TN05-2027
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Leadership qualities
- Community service
- Time management
- Adaptability and dependability
- Technology (Revit, Rhino, Grass)hopper, Photoshop, In Design, Illustrator)
Timeline
Volunteer
Ijams Nature Center, Smokeys Clean Up
09.2023 - 11.2024
Key Holder
Dry Goods USA
06.2023 - 03.2024
Key Holder
Village Coffee Shop
02.2022 - 05.2023
Sales Associate
Panera
08.2020 - 11.2021
Babysitter
Friends and Neighbors
03.2019 - 08.2022
Pet Sitter
Friends and Family
01.2016 - 08.2022
Bachelor of Arts - Architecture
The University of Tennessee
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