Kassidy Owens
Memphis
Summary
Dynamic HR professional with extensive experience in streamlining HR processes, payroll management, and ensuring compliance while fostering employee engagement and driving strategic initiatives. Renowned for a strong emphasis on team collaboration and a results-oriented mindset, adept at adapting to evolving organizational needs. Proficient in data analysis, talent management, and policy development, with a proven track record of enhancing operational efficiency. Recognized for exceptional communication skills, problem-solving capabilities, and leadership in executing impactful HR projects.
Overview
17
17
years of professional experience
Work History
Senior HR Analyst
Pandrol USA LP
Memphis, TN
05.2025 - Current
- Analyzed employee data to identify trends and inform strategic HR decisions.
- Executed payroll operations on a weekly, semi-monthly, and quarterly basis to ensure timely compensation for over 400 employees.
- Developed and implemented HR policies to enhance workforce efficiency and compliance.
- Led talent acquisition initiatives, streamlining recruitment processes for improved candidate selection.
- Coordinated training programs to foster employee development and retention strategies.
- Managed HRIS systems to maintain accurate employee records and generate insightful reports.
- Streamlined payroll processing protocols for increased accuracy and timely disbursements of wages to employees across multiple locations or regions.
- Implemented compliance strategies to minimize legal risks associated with employment laws.
- Increased employee engagement with the development of targeted training initiatives.
- Reduced recruitment costs through effective talent acquisition strategies, saving company resources.
- Provided expert guidance on labor law compliance, minimizing potential risks associated with non-compliance penalties or lawsuits.
- Facilitated performance management processes, ensuring alignment with organizational goals and objectives.
- Mentored junior HR staff, promoting knowledge sharing and professional growth within the team.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Administered employee benefits programs and assisted with open enrollment.
Payroll Manager
SNR Global
Memphis, TN
09.2022 - 05.2025
- Reconciled payroll discrepancies with thorough reviews of time sheets and work charts.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
- Stayed current on employer liabilities and payroll requirements with regular reviews of government publications.
- Resolved any discrepancies or errors in paychecks promptly for employee satisfaction.
- Administered bi-weekly and commission payroll operations for 21 locations, maintaining compliance and efficiency in employee compensation.
- Implemented automated solutions to reduce processing time for payroll submissions.
- Developed training programs for staff on payroll systems and benefits policies.
- Conducted regular audits of payroll data to identify discrepancies and ensure compliance with labor laws.
- Implemented new payroll software to streamline processes and improve efficiency.
- Managed monthly, quarterly and annual payouts for merit rewards, sales commissions and bonus programs.
- Led a team of payroll specialists, providing mentorship and guidance on best practices.
- Streamlined payroll processes to enhance accuracy and reduce processing time.
- Implemented new payroll software, resulting in improved efficiency and user satisfaction.
- Ensured compliance with federal and state regulations, minimizing risk for the organization.
Senior HRIS Analyst
Terminix
Memphis, TN
07.2019 - 09.2022
- Updated user manuals and documentation as needed for various HRIS processes.
- Provided support to end users in utilizing HRIS systems effectively.
- Executed payroll processing on a weekly and biweekly basis for 10 locations, maintaining compliance and accuracy for over 2000 employees.
- Tested any updates or patches released by software vendor before deployment.
- Evaluated potential enhancements or modifications to current HRIS systems.
- Collaborated with IT department to troubleshoot and resolve system issues.
- Developed and maintained accurate HRIS records for employees.
- Analyzed and interpreted HR data to identify trends and provide recommendations.
- Created ad-hoc reports upon request from management or other business partners.
- Conducted regular audits of HR data to ensure accuracy and compliance.
- Ensured all necessary paperwork was completed accurately for new hires, terminations, and promotions.
- Assisted employees with self-service features available through company's intranet portal.
- Streamlined reporting processes, improving access to critical human resource metrics for decision-making.
- Led implementation of HRIS systems, enhancing data integrity and user experience across departments.
- Designed quality assurance parameters for human resource data sets, reports, and metrics.
- Reduced manual data entry errors by automating data imports from external sources into the HRIS system.
- Mentored junior analysts, fostering knowledge transfer and skill development within the HRIS team.
- Analyzed system performance, identifying areas for improvement and executing strategic enhancements.
Kitchen Supervisor
Gus' Fried Chicken
Southaven, MS
04.2009 - 07.2019
- Focused food service team with clear objectives, careful monitoring and consistent leadership.
- Improved performance by mentoring struggling workers to strengthen job skills and knowledge.
- Achieved consistently high inspection scores by effectively managing food safety, storage procedures and cleaning processes.
- Handled customer complaints related to food quality or service in timely manner.
- Created positive work environment by fostering teamwork among employees.
- Addressed any safety concerns promptly to prevent accidents or injuries in workplace.
- Supervised adjustments to recipes for individual dietary needs and allergy concerns.
- Ensured all equipment was properly maintained, scheduling necessary repairs or replacements as needed.
Education
Bachelor of Science (B.S.) - Accounting
University of Memphis
Memphis, TN05-2016
Skills
- Payroll Auditing
- Reporting
- Data review
- Check processing
- Workflow Coordination
- Payroll System Implementation
- Internal Controls
- Year-end Procedures
- Payroll Processing
- Data Management
- Bookkeeping
- Regulatory Compliance
- Budget Analysis
- Funds Management
- Financial Analysis
- Account Reconciliation
- General ledger accounting
- Quickbooks
- GAAP Understanding
- Accounts Payable
- Budgeting and Forecasting
- Employee relations
- Strategic thinking
- Global HR experience
- Talent acquisition
- Benefits administration
- Recruitment strategies
- Data analysis expertise
- Workforce planning
- Retention strategies
- Employee engagement
- HRIS proficiency
- Labor law compliance
- Training and mentoring
- Risk management
- Payroll administration
- Data verification
- Contract negotiation
Timeline
Senior HR Analyst
Pandrol USA LP
05.2025 - Current
Payroll Manager
SNR Global
09.2022 - 05.2025
Senior HRIS Analyst
Terminix
07.2019 - 09.2022
Kitchen Supervisor
Gus' Fried Chicken
04.2009 - 07.2019
Bachelor of Science (B.S.) - Accounting
University of Memphis
Systems
* ADP Workforce Now
* ADP Run
* Paylocity
* UKG
* Netchex
* Quickbooks
* Redwing
* Employee Navigator
* PayCom
* WorkDay
* Sage
* Acculinks