Family, traveling, sports (Cincinnati Bengals!!) and binge watching documentaries!
KASSIE KAAA
Summary
Highly organized and results driven professional with a strong background in Business Development and the sports betting industry. Adept at managing multiple tasks simultaneously, optimizing daily operations and supporting team to enhance productivity while providing exceptional customer service.
Overview
10
10
years of professional experience
Work History
Personal Assistant
High Net Worth Individual
01.2020 - Current
- Manage a $10M sport betting portfolio for a team of four past finance professionals and actuaries.
- Displayed absolute discretion at handling confidential information.
- Manged high-volume transactions while maintaining a professional, positive atmosphere.
- Extremely dynamic, fast pace, high stree environment.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responsible for handling global client and team requests within one minute response time.
- Use Google Sheets to management portfolio.
- Left for one year to take SDR position to build sales experience but was immediately rehired.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Business Development Representative
Solidad House & Boardwalk Recovery
06.2023 - 08.2023
- Created own book business within industry with main focus on relationship building with strategic partners.
- Developed business pipeline using cold and warm techniques.
- Provided exceptional customer service, resulting in increased client satisfaction and repeat business.
- First point of contact for people in recovery and their families looking for treatment options, often in high stress and emotional situations.
- Responsible for client intake assessments, maintaining a strong relationship with clients (and families).
- Liasoned between clients and their insurance companies all while understanding the personal challenges they were experiencing.
- Traveled to detox centers around the United States to pitch our services and build a pipeline of clients to move to California and start their sober journey.
Painter
RB Painting
01.2015 - 01.2020
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
Education
Business
Ohio University
Athens, OHSkills
- Consultative Selling
- Client Relationship Management
- Cold Calling
- Teamwork
- Strong communication skills
- Attention to detail
- Process Improvement
- Customer Service
- Professional and mature
- Multitasking and organization
- Time management
Interests
Timeline
Business Development Representative
Solidad House & Boardwalk Recovery
06.2023 - 08.2023
Personal Assistant
High Net Worth Individual
01.2020 - Current
Painter
RB Painting
01.2015 - 01.2020
Business
Ohio University
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