Kassie Stewart
Morristown
Summary
Dedicated CNA with expertise in patient care, effective communication, and healthcare collaboration. Proven ability to ensure resident comfort and safety while maintaining meticulous care documentation.
Overview
4
4
years of professional experience
Work History
CNA
Jefferson park at Dandridge
Dandridge
11.2024 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Provided compassionate care to residents, ensuring comfort and safety.
- Assisted with daily living activities, including grooming and meal preparation.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Supported mobility by assisting residents with walking and transfers.
- Documented care provided in compliance with facility protocols and guidelines.
- Documented patient care services by charting in designated areas.
- Communicated effectively with residents, families, and team members regularly.
- Answered patient call lights promptly and responded to requests appropriately.
- Collaborated with healthcare team to deliver quality patient-centered care.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Front Desk Receptionist
Jefferson park at Dandridge
Dandridge
02.2026 - 05.2026
- Greeted visitors and residents with a friendly and welcoming demeanor.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Managed phone calls, directing inquiries to appropriate staff members.
- Scheduled appointments and maintained calendar for management team.
- Assisted residents with inquiries about services and community events.
- Coordinated communication between departments to enhance resident experience.
- Utilized computer systems to update resident records and information accurately.
Processing member
Karm
Morristown
11.2022 - 09.2024
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
Cashier
Food City
Morristown
06.2023 - 11.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed cash and card transactions accurately and efficiently.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained clean and organized checkout areas for customer convenience.
- Provided friendly service, fostering a welcoming environment for shoppers.
- Assisted customers with inquiries and product selections at checkout.
- Resolved customer complaints promptly, ensuring satisfaction during interactions.
- Handled returns and exchanges following store policies and procedures.
- Monitored inventory levels at registers, restocking supplies as needed.
- Collaborated with team members to ensure smooth store operations.
Education
East Hamblen High School
Morristown, TnSkills
- Patient care
- Patient transfers
- Care documentation
- Healthcare collaboration
- Effective communication
- Team collaboration
- Time management
Timeline
Front Desk Receptionist
Jefferson park at Dandridge
02.2026 - 05.2026
CNA
Jefferson park at Dandridge
11.2024 - Current
Cashier
Food City
06.2023 - 11.2023
Processing member
Karm
11.2022 - 09.2024
East Hamblen High School