Kasturi J

Detail-oriented graduate with a Bachelor’s degree in English Literature, seeking an entry-level IT position. Leverages analytical, problem-solving, and communication skills to support innovative projects. Experienced in managing customer queries in live chat environments, delivering prompt and accurate responses while ensuring high customer satisfaction through personalized service.

I am fluent in Malayalam and Tamil and an Intermediate in English, and I have a strong interest in customer service, automotive technology, and digital content creation. In my spare time, I enjoy creating marketing content, designing social media visuals, and working on creative prompts for image and video generation, which have strengthened my communication and presentation skills. I also value continuous learning and enjoy exploring new technologies that improve customer experience and business growth.