Katelyn Mackie
Greenbrier
Summary
Motivated Fire Recruit ad EMT-B with volunteer firefighting experience and completed NIMS 100, 200, 700, and 800 certifications. Trained in Hazardous Materials Awareness and Operations through TN Fire Training and Swift Water Awareness. Proven ability to perform in high-pressure environments, operate within the Incident Command System, and support fire suppression, rescue, and emergency medical operations. Currently advancing clinical skills through Advanced EMT training with a strong commitment to protecting and serving the Nashville community.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer Firefighter
White House Community Volunteer Fire Department
05.2025 - Current
- Respond to fire, medical, and rescue calls
- Operate within the incident Command System
- Assist with scene safety, equipment checks, apparatus readiness
- Participate in weekly drills, training exercises, and live burn evolutions
- Support fire suppression, patient care, an hazard mitigation efforts
Assistant Site Leader
Tidal Wave Auto Spa
05.2024 - Current
- Led team operations in a fast-paced, safety-focused environment
- Enforced safety procedures and ensured compliance with OSHA standards
- Trained and mentored staff to improve performance and teamwork
- Managed high-pressure situations while maintaining professionalism and customer safety
- Coordinated daily operations to ensure efficient workflow and hazard-free conditions
Customer Service Manager
RipTide Carwash
08.2024 - 11.2025
- De-escalated high-stress situations while maintaining calm and professionalism
- Resolved customer concerns quickly to ensure safety and positive outcomes
- Trained staff in communication, teamwork, and situational awareness
- Maintained orderly operations during peak demand and high-traffic conditions
Site Manager
Take 5 Car Wash
08.2022 - 05.2024
- Supervised and trained team members in safe equipment operation
- Maintained compliance with OSHA and local safety regulations
- Conducted routine safety checks and hazard identification
- Led team meetings focused on safety, efficiency, and communication
- Coordinated responses to equipment issues to prevent operational hazards
Education
Associate Degree in Health Science - Advanced Emergency Medical Technician
Volunteer State Community College
Springfield, TN05-2026
High School Diploma -
Greenbrier High School
Greenbrier, TN05-2011
Skills
- Emergency Response Operations
- Incident Command Systems (ICS)
- Fire Suppression Support
- Patient assessment & BLS
- Hazardous Materials Operations (HMA/HMO)
- Scene Safety & Risk Assessment
- Radio Communications
- PPE & Safety Compliance
- Team Coordination under pressure
- Equipment & Apparatus Readiness
Certification
- EMT-B, State of Tennessee
- Advanced EMT, In Progress- Expected May 2026
- Hazardous Materials Awareness & Operations- TN Fire Training
- NIMS/ICS-100, 200, 700, 800
- Swift Water Awareness
- Swift Water Operations-Expected May 2026
- 16 Hour Intro to Fire- TN Fire Training
- 64 Hour Recruit Class- Kory Anderson, Instructor
Timeline
Volunteer Firefighter
White House Community Volunteer Fire Department
05.2025 - Current
Customer Service Manager
RipTide Carwash
08.2024 - 11.2025
Assistant Site Leader
Tidal Wave Auto Spa
05.2024 - Current
Site Manager
Take 5 Car Wash
08.2022 - 05.2024
Associate Degree in Health Science - Advanced Emergency Medical Technician
Volunteer State Community College
High School Diploma -
Greenbrier High School