Katelynn Simmons
Lead Armed Security
Jackson,TN
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Communications Staff Sargent
Army National Guard
Lebanon, TN
01.2023 - Current
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Participated in team-building activities to foster teamwork and collaboration.
- Liaised with management and other departments to maintain smooth operations.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
- Enhanced customer satisfaction through the establishment of positive relationships and teamwork among staff.
- Cultivated client relationships through proactive communication and dedicated service.
Lead Armed Security
Delta Security Company
Jackson, TN
09.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Responded quickly to incidents and assessed active situations for security concerns.
- Controlled access to property to secure facility and grounds from unauthorized entry.
Thrive Family Specialist
Youth Villages
Jackson, TN
12.2022 - 04.2023
- Work with youth and families that have been (or are at risk of being) involved in the juvenile justice system
- Carry caseload of 8-12 families
- Hold family sessions with each family once a week scheduled at the convenience of the families
- Web-based documentation (voice recognition technology in most locations)
- Provide on-call availability to families on a rotating schedule
- Provide treatment in individual families' homes in a wide array of settings and communities
Facility Protection Officer
Allied Universal
Jackson, TN
08.2022 - 02.2023
- Monitor premises to prevent suspicious or criminal acts
- Thoroughly examine doors, windows, and gates to ensure proper function and security
- Warn violators of premise rules and regulations
- Report any facility issues and hazards
- Request emergency personnel for high-risk situations
- Ensured compliance with relevant laws, regulations, and company guidelines while executing all protection duties effectively.
- Trained new Protection Officers on company policies, standard operating procedures, and best practices for effective security operations.
- Enhanced security measures by conducting thorough patrols and addressing potential weaknesses in facility protection.
- Reduced risk of security breaches by consistently monitoring surveillance systems and responding to alarms promptly.
- Enforced access control policies by verifying identification, granting or denying entry, and maintaining accurate records of visitors.
- Collaborated with local law enforcement agencies during investigations and emergencies, fostering positive working relationships.
Signal Forward Support NCOIC
Army National Guard
03.2014 - 01.2023
- Maintain radio and data distribution systems
- Perform signal support functions and technical assistance for computer systems
- Provide technical assistance and training for local area networks
- Maintenance for equipment, terminal devices, assigned vehicles and power generators
- Mechanical and electrical principles
- Preventive maintenance procedures
- Line installation and wiring techniques
- Communication security policies and procedures
- Interest in working with electronic equipment
- Great at solving problems established and commanded field communication operations
- Operated and maintained field communications equipment
- Planned and briefed personnel on missions
- Maintained 100% accountability of all assigned equipment worth more than $2.4 million
- Track and file administrative paperwork and personnel folders
- Documented and processed classified materials
- Surveyed and analyzed terrain to determine optimum equipment placement and use
- Expert in tactical and technical guidance
- Performed as a fire team member during situational training exercises and all infantry dismounted battle drills
- Wrote office job descriptions and directives
- Trained in the use of tear gas and explosives
- Developed and led training programs in preparation for combat
Picker/Packer
Manpower
04.2022 - 05.2022
- Sorting and moving materials and goods in a warehouse
- Picking, inspecting and packing products according to the order slip
- Labeling boxes and packing them before sending them out to shipping
- Stocking and restocking shelves in the warehouse for shipment
- Processing shipments and orders
- Processing, loading and completing shipment orders
- Managing order slips and placing orders in the correct delivery areas
- Using computer systems and scanners to manage order paperwork
- Operating equipment like pallet jacks or forklifts to transport goods within a warehouse
- Tracking inventory in the warehouse to ensure nothing is missing
- Following safety best practices throughout all operations to prevent injuries on-the-job
- Coaching and mentoring other junior picker packers
Web Support Team
io studio
03.2019 - 04.2022
- Field inbound calls from individuals interested in enlistment or commissioning opportunities with the military
- Provide callers with needed contact information for various military questions (VA, family support, readiness, etc.)
- Use inbound calling and online chats to convert general inquiries into qualified leads, and keep in touch with potential enlistees to further the recruitment process
- Provide exceptional, engaged customer service guided by established scripts, standard operating procedures (SOPs) and user guides
Manager
Sonic
10.2013 - 12.2018
- Lead employees to success by demonstrating and coaching each individual on customer service while being fast and accurate
- Monitored all processes in the restaurant to ensure a safe and healthy environment by checking temperatures of food and enforcing all rules set by the General Manager and the business owners
- I controlled all money transactions inside the building to make sure no one was short on money at the end of each shift
Direct Support Professional
RHA
07.2016 - 09.2016
- Assisted adults who have intellectual and mental disabilities with severe behaviors with daily living skills by implementing programs centered around their personal needs
- Accurately noted all behaviors IAW behavior plan
- Ensured all residents were safe throughout the day and community trips
Correctional Officer
CCA
04.2016 - 06.2016
- Monitored activities of 168 inmates in a secure pod
- Assisted inmates by making sure all requests were adhered to as best as policy allowed and by making sure each inmate was acting properly per regulations set by the warden in the inmate handbook
- Conducted safety checks of pods and cells
- Reported all inmate activities and numbers to Senior Officer
Operator
TBDN Tennessee
03.2016 - 04.2016
- Assemble air flow meters into caps of air induction system while inspecting each part for defects
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Education
Masters of Science - Criminal Justice
Bethel University
McKenzie, TN 01.2023 - Current
Bachelor of Science - Criminal Justice
Bethel University
McKenzie, TN 10.2021 - 05.2022
Skills
Leadership qualities
Administrative support
Staff development
Strong teamwork
Recruiting and interviewing
Decision-making
Team leadership
Strategic planning
Operations management
Class instruction
Classroom management
Certification
Pepper Spray Certification - Various State Departments of Justice or Private Providers.
Timeline
Communications Staff Sargent
Army National Guard
01.2023 - Current
Masters of Science - Criminal Justice
Bethel University
01.2023 - Current
Thrive Family Specialist
Youth Villages
12.2022 - 04.2023
Lead Armed Security
Delta Security Company
09.2022 - Current
Facility Protection Officer
Allied Universal
08.2022 - 02.2023
Picker/Packer
Manpower
04.2022 - 05.2022
Bachelor of Science - Criminal Justice
Bethel University
10.2021 - 05.2022
Web Support Team
io studio
03.2019 - 04.2022
Direct Support Professional
RHA
07.2016 - 09.2016
Correctional Officer
CCA
04.2016 - 06.2016
Operator
TBDN Tennessee
03.2016 - 04.2016
Signal Forward Support NCOIC
Army National Guard
03.2014 - 01.2023
Manager
Sonic
10.2013 - 12.2018
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