Katherine Zarth
Dickson
Summary
Dynamic FSQ Manager with a proven track record at Jet Packaging Group, excelling in customer service and time management. Enhanced operational standards through effective communication and cross-functional teamwork, ensuring compliance with SQF and USDA audits. Cultivated a culture of engagement and collaboration, driving employee productivity and satisfaction.
Overview
20
20
years of professional experience
Work History
FSQ Manager, SQF Practitioner
Jet Packaging Group
09.2016 - 03.2024
- Excelled in communication and time management skills, enabling the completion of all daily tasks.
- Developed strong working relationships with colleagues and external customers.
- Maintained up-to-date knowledge of changing computer systems and the ability to be versatile in verbal and written communication.
- Quarterly and annually department/plant audits.
- Maintaining all SQF and USDA operational standards.
Decorating Room Manager/SQF Practitioner
Creative Occasions
04.2004 - 09.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Maintaining all requirements for SQF and USDA audits.
Education
No Degree - Office Management
Nashville Community College
Nashville, TNHigh School Diploma -
Dickson Senior High
Dickson TN05-1978
Skills
- Customer service
- Adaptability and flexibility
- Positive attitude
- Time management
- Decision-making
- Verbal and written communication
- Documentation and reporting
- Cross-functional teamwork
- Policy implementation
- Conflict resolution
Timeline
FSQ Manager, SQF Practitioner
Jet Packaging Group
09.2016 - 03.2024
Decorating Room Manager/SQF Practitioner
Creative Occasions
04.2004 - 09.2016
No Degree - Office Management
Nashville Community College
High School Diploma -
Dickson Senior High
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