Summary
Overview
Work History
Education
Skills
Languages
Timeline
GM of the year
Generic

Kathie Cochran

Waverly

Summary

Dynamic General Manager with a proven track record at Advance Auto Parts, excelling in operations management and team leadership. Achieved significant sales growth through strategic planning and effective employee training. Skilled in inventory control and customer relations, fostering a positive work environment that enhances employee satisfaction and drives customer loyalty.

Diligent GM with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

27
27
years of professional experience

Work History

General Manager

Advance Auto Parts
08.2014 - Current
  • Oversaw daily operations, ensuring optimal inventory management and product availability.
  • Led strategic planning initiatives to enhance customer satisfaction and drive sales growth.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

General Manager

Auto Zone Auto Parts
01.1999 - 07.2014
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Education

Record Keeping

Point Pleasant
Point Pleasant, WV
06-1996

Skills

  • Problem resolution
  • Operations management
  • Team player
  • Training and coaching
  • Customer relations
  • Training and development
  • Staff training
  • Inventory control
  • Customer relationship management
  • Employee scheduling
  • Staff supervision
  • Goal setting
  • Verbal and written communication
  • Staff training and development
  • Staff development
  • Administrative skills
  • P&L management
  • Team training and development
  • Motivation
  • Client relations
  • Schedule management
  • Labor cost controls
  • Customer retention
  • Deadline oriented
  • Strategic planning
  • Performance improvement
  • Employee development
  • Project management
  • Performance improvements
  • Staffing
  • Performance evaluations
  • Workflow planning
  • Expense control
  • Troubleshooting expertise
  • Operations oversight
  • Sales expertise
  • Quality management
  • Organizational development
  • Community outreach
  • Leadership and team building

Languages

English

Timeline

General Manager

Advance Auto Parts
08.2014 - Current

General Manager

Auto Zone Auto Parts
01.1999 - 07.2014

Record Keeping

Point Pleasant

GM of the year

Advance Auto Part 

Gm of the year award in 2021 , quarter 1-3-4 wins in 2021

top ACP award , top yoy sales , top controllable profit , Store of the year  2024



Auto Zone 

GM of the year 2010

top Wittdjr award

Top MVP 




Similar Profiles

CREATE PROFILE
Kathie Cochran