Kathleen Taylor

• Delivered food orders to customers efficiently and accurately.
• Maintained cleanliness of service area, ensuring compliance with health standards.
• Assisted in training new team members on order delivery procedures.
• Engaged with customers to provide exceptional service and address inquiries.
• Collaborated with kitchen staff to ensure timely preparation of orders.
• Operated point-of-sale system for processing transactions promptly.
• Monitored inventory levels and communicated needs to management effectively.
• Adapted quickly to changing priorities during peak service times.
• Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
• Handled cash transactions accurately, ensuring proper change was given to customers.
• Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
• Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
• Operated headset communication system to take orders quickly and accurately from customers.
• Resolved customer complaints professionally, finding mutually agreeable solutions.
• Increased customer satisfaction by providing prompt and friendly service.
• Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
• Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
• Promoted teamwork among staff members by offering assistance when needed.
• Prioritized safety by following all company protocols regarding food handling and serving procedures.

I am the opening assistant manager and opening carhop. I ensure that the store runs smoothly and deal with all operational matters related to sonic. I keep labor down and make sure each customer is satisfied when they leave. I enjoy working with the public.