Summary
Overview
Work History
Education
Skills
Interests
Timeline
Regularly recognized for outstanding service, awarded multiple gift cards.
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Shane Ogden

Spring Hill

Summary

Team player with a proven track record at Taco Bell, excelling in customer service and cash handling. Recognized for enhancing team performance through effective problem-solving and multitasking. Committed to maintaining high standards and a positive work environment, consistently achieving performance goals while ensuring order accuracy and customer satisfaction. Only called in sick 3 times in 5 years.

Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

13
13
years of professional experience

Work History

Team Member

Taco Bell
07.2020 - 08.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Team Member

Raising Canes
11.2015 - 04.2020
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Team Member

Taco Bell
02.2013 - 10.2015
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.

Education

Laguna Hills High School
Laguna Hills, CA
06-2012

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Computer skills And POS Systems
  • Always On Time
  • Multi Tasking
  • Order Accuracy

Interests

  • Avid Reader
  • Video Gaming
  • Music

Timeline

Team Member

Taco Bell
07.2020 - 08.2025

Team Member

Raising Canes
11.2015 - 04.2020

Team Member

Taco Bell
02.2013 - 10.2015

Laguna Hills High School

Regularly recognized for outstanding service, awarded multiple gift cards.

On time for work. Not calling in sick. Hard worker.

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Shane Ogden