Katie Craddock
Nashville
Summary
Junior in Finance and Economics with exceptional communication skills and an eagerness to learn and develop in the industry. Excellent organization and time management skills gained by working two jobs while maintaining grades, and fundraising for St.Jude Children's Hospital, a place close to my heart. Eager to learn from industry professionals to further my passion for financial markets and macro-level economic trends.
Overview
2
2
years of professional experience
Work History
Outfitter
Fleet Feet Nashvile
06.2024 - Current
- Delivered exceptional customer service during high-volume periods, including holidays and sales events, by maintaining a professional and calm demeanor under pressure.
- Guided customers through the "Fit Process," thoroughly explaining their scan results and attentively addressing their needs and preferences to recommend the best footwear options.
- Fostered a customer-focused experience by ensuring personalized product recommendations tailored to individual requirements.
- Mentored new team members, sharing best practices in customer service, product knowledge, and store operations to promote a cohesive and effective team environment.
Counseling Services Desk Worker
Belmont University
08.2022 - Current
- Demonstrate excellent verbal communication abilities while interacting with clients on a daily basis.
- Provide administrative support by collaborating on planning events, scheduling appointments, and answering a multi-line phone system . Identify areas of improvement within existing processes to increase efficiency.
- Use Microsoft Office Suite proficiently for completing various tasks. Conducted research online to find solutions for clients and answer their questions promptly.
Education
BBA - Finance And Economics
Belmont University
Nashville, TN05-2026
Skills
- Client relationship building
- Proficient with Microsoft Suits
- Strong Analytical Skills
- Excellent Team Player
- Quantitative Analysis
- Trends Analysis
- Strong verbal and written communication and interpersonal skills
Timeline
Outfitter
Fleet Feet Nashvile
06.2024 - Current
Counseling Services Desk Worker
Belmont University
08.2022 - Current
BBA - Finance And Economics
Belmont University
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