Katie Freeman
Tellico Plains
Summary
Highly motivated employee with a strong ambitious desire to take on new challenges. History of meeting and exceeding company needs and expectations with well-organized and consistent practices. Strong work ethic, adaptability, problem-solving skills, and ability to work under pressure. Capable of working effectively unsupervised, quickly mastering new skills and challenges. Considered a reliable and trustworthy asset to company and peers.
Overview
15
15
years of professional experience
Work History
Operations Supervisor
DHL Supply Chain
10.2023 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, quality regulations, and safety standards during daily operations.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Tasker
DHL Supply Chain
07.2016 - 10.2023
- I was solely responsible for getting work assignments to the pickers and reach drivers for 1st shift.
- Effectively communicated with customers, carriers, and internal employees daily.
- I effectively and timely checked the truck drivers in and out of the facility daily.
- I made sure the shipments were fully picked and organized before the drivers showed up.
- I effectively made sure the load lead was aware of any special necessities for the shipments on the schedule each morning.
- I filled in for the floor lead and load lead when needed.
- I worked in all departments on the warehouse floor before I transitioned into the tasking role.
CNA
McMinn Memorial Nursing Home
06.2011 - 05.2016
- Answered signal lights, bells or intercom systems to determine resident needs.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Sewer Operator
CVG
06.2010 - 05.2011
- Maintained inventory of sewing supplies and informed manager when supplies fell below acceptable volumes.
- Sewed seats for transfer trucks using serger, double needle and walking foot machines.
- Contacted maintenance team for machine repairs or mechanical issues.
- Placed thread spools on spindles, inserted bobbins and threaded ends through machine guides.
- Checked fabric for markings and pins to sew together correctly.
- Folded or stretched edges or lengths of items while sewing to facilitate forming specified sections.
- Matched cloth pieces in correct sequences prior to sewing and verified correct dye lots and patterns.
Education
High School Diploma -
Tellico Plains High School (TPHS)
Tellico Plains, TN05.2009
Skills
- Complex Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- First Aid and Safety
- Customer Service
- Organizing and Categorizing
- Performance Management
- Work Planning and Prioritization
- Computer skills
- Documentation Skills
- Adaptability
- Critical Thinking
- Process Improvements
- Strategic Planning
- Goal-Oriented
- Prioritization and Time Management
- Safety Guidelines
- Professional Appearance
- Rational Decision-Making
- Product Knowledge
- Job Assignments
- Task Prioritization
- Forklift Operation
- Workplace Efficiency
- Team Contributions
- Willingness to Learn
- Positive Company Representation
- Performance monitoring
- Staff supervision
- Safety oversight
- Employee development
- Warehouse operations
Timeline
Operations Supervisor
DHL Supply Chain
10.2023 - Current
Tasker
DHL Supply Chain
07.2016 - 10.2023
CNA
McMinn Memorial Nursing Home
06.2011 - 05.2016
Sewer Operator
CVG
06.2010 - 05.2011
High School Diploma -
Tellico Plains High School (TPHS)
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