Summary
Overview
Work History
Education
Skills
Timeline
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Katie Morrison

Nashville

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Blue 32 Bar & Grill. Proven ability to engage guests and enhance satisfaction through attentive service and strong work ethic. Experienced in cash handling and fostering positive relationships, ensuring memorable dining experiences even during peak hours.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Server/Bartender

Blue 32 Bar & Grill
08.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Educational Assistant

Getz School
08.2022 - 05.2024
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
  • Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
  • Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.

Server

Texas Roadhouse
05.2018 - 08.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

High School Diploma -

Farmington High School
Farmington NM

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Educational Assistant

Getz School
08.2022 - 05.2024

Server/Bartender

Blue 32 Bar & Grill
08.2021 - Current

Server

Texas Roadhouse
05.2018 - 08.2021

High School Diploma -

Farmington High School

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Katie Morrison