Katie Rushing
Sparta
Summary
Accomplished Correctional Officer at Bledsoe County Correctional Complex, adept in crisis management and de-escalation techniques, significantly reduced contraband instances. Leveraged strong observational skills and mental health awareness to promote inmate rehabilitation and safety. Excelled in fostering a secure, inclusive environment, demonstrating exceptional interpersonal communication and facility security expertise.
Overview
10
10
years of professional experience
Work History
Correctional Officer
Bledsoe County Correctional Complex
03.2023 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Received and accounted for personal possessions and determined inmate work assignments.
- Streamlined inmate check-in and processing, increasing efficiency.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Ensured security of facility perimeter by conducting routine patrols.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Documented inmate behavior and activities in logbooks.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
- Assisted in intake and release of inmates.
- Provided assistance and guidance to inmates regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Responded to inquiries from inmates and other members of public.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Interviewed inmates to obtain information and evidence.
- Administered drug tests to inmates.
- Coordinated with other law enforcement personnel to exchange information.
- Restrained juvenile inmates when disturbances required physical intervention.
- Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
- Mitigated potential security breaches with vigilant contraband detection practices.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Improved compliance with state and federal regulations by updating and enforcing facility policies.
- Promoted inmate welfare by monitoring and addressing health concerns promptly.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Contributed to policy development, ensuring alignment with best practices in corrections management.
- Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
- Enhanced staff training programs, leading to improved operational standards.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Fostered supportive environment for inmate rehabilitation with educational and vocational training programs.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Bolstered team morale and cooperation through effective leadership and communication.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Supported reentry programs that prepared inmates for successful integration into society.
Shipping and Receiving Manager
Cassemco
07.2020 - 03.2023
- Transported materials across warehouse using forklifts, lift trucks, and hand trucks.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Ecommerce Marketing Manager
Academy Sports Outdoors
01.2015 - 07.2020
- Utilized Google AdWords and Facebook Ads Manager to create targeted paid advertising campaigns that drove traffic and conversions on the website.
- Increased online sales by developing and implementing targeted ecommerce marketing strategies.
- Maintained budget control across various digital channels ensuring optimal allocation of resources based on campaign performance metrics.
- Implemented A/B testing to improve user experience and optimize digital marketing efforts.
- Fullfilled online orders.
Education
Licensed Practical Nursing
Tennessee College of Applied Technology
Crossville, TNHigh School Diploma -
Cookeville High School
Cookeville, TN05.2013
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Policy enforcement
- Restraint techniques
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Surveillance
- Self-defense techniques
- Contraband seizure
- Security procedures
- Safety
- Trained in defensive tactics
- Stress tolerance
- Relationship building and management
- Facility security
- Crisis management
- Weapons training
- Prisoner transport
- CCTV monitoring
- Crisis intervention training
- Central and pod control
- Observation techniques
- Booking procedures
- Suicide prevention
- Gang awareness
- Firearm operations trained
- Search procedures
- Emergency management
- Mentorship
- Inmate classification
- Integrity maintenance
- Background investigations
- Criminal justice
- Inmate behavior modification tactics
- Records management
- Crime prevention
- Facility maintenance
- Work crew management
- Armory and key control
- Crisis prevention intervention (CPI)
- Interpersonal communication
- Time management
- Task prioritization
- Inmate transport
- Conflict resolution
- Multitasking
- Incident reporting
- Excellent communication
- Written communication
- First aid certification
- Safety and security
- Firearms training
- Problem-solving
- Decision-making
- Organizational skills
- Visitation oversight
- Belongings inspection
- Patrol procedures
- Incident prevention
- Strategic planning and organization
- Firearms proficiency
- Regulation compliance
- Excellent problem solver
- Ethical standards of conduct
- Radio communication
- Perimeter control
- Juvenile court procedures
- Tower surveillance
- Work detail oversight
- Search and seize procedures
- Occupational hazards and safety precautions
- Non-violent intervention
- Contraband inspections
- Contraband detection
- First aid and CPR certified
- Inmate rights
- Behavioral disorders
- Substance abuse
- Criminal investigations
- Type equipment maintenance
- Dispatch
- Continuing education
- Criminal law
- Product knowledge
- Program coordination
- Courtroom practices
- Negotiation
- Evidence preservation
- File and record maintenance
- Staff management
- Cultural sensitivity
- Order fulfillment
- Warehouse operations
- Receiving processes
- Freight management
- Lean principles
- Stock control
- Shipping procedures
- Forklift operation
- Inventory management
- Outgoing shipments oversight
- Inventory management software
- Loading and unloading
- Heavy lifting
- Shipment tracking
- Data entry
- Defective product removal and disposal
- Inbound cargo management
- Team collaboration
- Logistics processes planning
- Workforce management
- Shipping and receiving
- Daily operations management
- Warehouse inspections
- Part repairs and replacement
- Inventory reconciliation
- Customer service
- Profit and loss management
- Goods movement planning
- Safety management
- Distribution and warehousing
- Worker supervision
- Freight flow
- Mentoring and training
- Warehouse organization
- Workload management
- Forklift operations
- Quality control
- Billing systems
- Warehouse logistics
- Hazardous material handling
- Fleet management
- Internal loss prevention
- Freight forwarding
- Work Planning and Prioritization
- Delivery scheduling
- Logistics management
- Standards documentation
- Continuous improvement projects
- Calendar and scheduling software
- Interdepartmental collaboration
- Staff supervision
- Resource management
- Production planning
- Management development
- Equipment inspection
- Web-based logistics information systems
- Transportation coordination
- Receiving oversight
- Materials monitoring
- Rate negotiation
- Expense tracking
- Traffic management
- Purchasing management
- Materials management
- Distribution coordination
- Shipping activity oversight
- Carrier negotiations
- Improvements recommendations
- Freight handling
- Issue resolution
- Budget planning
- Supply chain coordination
- Material shelving
- Logistics coordination
- Route optimization
- Process monitoring
- Logistics systems
- Logistics processes
- Process integration
- Vendor management
- Continuous improvement
- Reverse logistics
- Customer relationship management
- Vehicle maintenance
- Freight cost reporting
- Logistics data analysis
- Conveyor systems
- Budget administration
- Data interpretation
- Supply chain performance management
- Client base retention
- Performance maximization
- Testing orders
- Order management
- Analytic tools and methods
- Service coordination
- Logistics analysis
- Accounting software
- Vehicle cleaning and maintenance
- Maintenance and repair orders
Timeline
Correctional Officer
Bledsoe County Correctional Complex
03.2023 - Current
Shipping and Receiving Manager
Cassemco
07.2020 - 03.2023
Ecommerce Marketing Manager
Academy Sports Outdoors
01.2015 - 07.2020
Licensed Practical Nursing
Tennessee College of Applied Technology
High School Diploma -
Cookeville High School
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