Katie Williams

• full property turnover services for short-term rentals, including cleaning, restocking supplies, and preparing homes for incoming guests.
• Promoted high customer satisfaction by resolving problems with knowledgeable, detail oriented, and friendly service.
• Maintain organization and inventory of cleaning supplies and household essentials.
• Communicate professionally with homeowners, property managers, and clients regarding scheduling, property needs, and service updates.

• Processed patient billing statements accurately and efficiently.
• Reviewed insurance claims for compliance and completeness.
• Communicated with patients regarding billing inquiries and payment options.
• Prepare and submit provider enrollment applications to insurance carriers and healthcare networks.
• Verify provider credentials and ensure all required documentation and licensing information is accurate and complete prior to submission.
• Communicate with insurance companies to track the status of applications and resolve any issues or additional documentation requests.
• Maintain organized records of submitted applications, approvals, and pending enrollments.
• Monitor and meet strict submission deadlines to ensure timely provider credentialing and network participation.
• Ensure compliance with insurance carrier guidelines and credentialing requirements.

• Managed front office operations, including answering multi-line phone systems and greeting visitors, customers, suppliers, and vendors.
• Communicated with customers and suppliers regarding orders, deliveries, and general inquiries.
• Organized and maintained filing systems for easy access to documents.
• Reviewed employee time cards and assisted with payroll processing to ensure accuracy and timely submission.
• Coordinated shipping and receiving activities, including tracking incoming and outgoing shipments.
• Ordered office and operational supplies and maintained inventory for daily business needs.

• Maintained organized records and documentation to support office and production operations.