Katrina McKinnie
Grand Junction
Summary
Accomplished Senior Quality Assurance Inspector at Brother International Corporation, specializing in process improvements and customer satisfaction enhancement. Demonstrated expertise in visual inspection and strict adherence to quality standards, resulting in the successful training of junior staff and resolution of complex quality issues. Implemented effective inspection processes that significantly reduced errors and ensured product excellence. Committed to continuous improvement and maintaining high-quality benchmarks.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Senior Quality Assurance Inspector
Brother International Corporation
Bartlett
07.1994 - Current
- Met tight deadlines to satisfy client demands and project timelines
- Performed visual inspections and non-destructive tests where appropriate
- Communicated with production team members about quality issues
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems
- Evaluated components and final products against quality standards and manufacturing specifications
- Inspected quality of products, taking note of functionality, appearance and other specifications
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations
- Developed and implemented inspection processes to define criteria and quality control measures
- Resolved customer complaints by investigating problems and developing solutions
- Inspected incoming and outgoing materials for accuracy and quality
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Education
Associate of Applied Science - Computer Networking
ITT Technical Institute
Cordova, TN03.2010
Skills
- Mentorship and Training
- Random Sampling
- Quality Standards Adherence
- Reporting and Analysis
- Quality Assurance Training
- Problem Investigations
- Customer Satisfaction
- Feature and Functionality Understanding
- Sampling Procedures
- Visual Inspection
- Inspection Procedures
- Minor Repairs
- Process improvement
- Problem solving
- Effective communication
- Employee training
- Training and mentoring
- Inspection procedures
- Error reduction
Certification
Certified Quality Improvement Associate, American Society for Quality
Timeline
Senior Quality Assurance Inspector
Brother International Corporation
07.1994 - Current
Associate of Applied Science - Computer Networking
ITT Technical Institute
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