Katron Banks
Memphis
Summary
Logistics professional with extensive operational management experience in correctional facilities. Skilled in overseeing resident activities and monitoring SCDC operations to ensure safety and compliance. Proven ability to implement effective procedures that enhance operational efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Correctional Officer
SCDC
Memphis
07.2025 - Current
- Monitored inmate behavior to maintain safety and security within the facility.
- Conducted regular inspections of dorms and common areas for contraband.
- Enforced institutional rules and regulations to ensure compliance among inmates.
- Documented incidents and daily activities in detailed reports for review.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Deliver Mail
USPS
Memphis
02.2024 - 07.2025
- Ensure timely and accurate distribution of mail and packages to residential and commercial addresses, adhering to USPS protocols and providing exceptional customer service.
- Executed mail delivery along designated route to residential and commercial locations, maintaining adherence to USPS guidelines.
- Delivered mail along rural route, ensuring timely service to all addresses.
- Compiled and prepared requested materials for delivery via mail or courier services, ensuring accurate fulfillment of patron needs.
Substitute Teacher
MSCS
Memphis
01.2024 - 05.2024
- Substituted for teachers during extended absences, ensuring continuity of education.
- Managed classroom instruction and behavior to maintain learning progress for all students.
- Facilitated classroom activities to engage students in diverse learning environments.
- Implemented lesson plans designed by primary teachers for various subjects and grade levels.
- Collaborated with staff to support student needs and adapt instructional strategies.
Area Manager
FedEx Ground
Memphis
11.2021 - 05.2023
- Managed package sorting operations, ensuring compliance with established protocols and contributing to overall process efficiency.
- Assisted managerial staff during audits, facilitating smooth operations and adherence to regulatory standards.
- Led daily operations to ensure efficient package sorting and delivery processes.
- Managed workforce scheduling to optimize staff allocation and productivity.
- Streamlined communication between teams to enhance operational efficiency.
Ops Manager II
FedEx Ground
05.2015 - 01.2021
- Monitored Transportation Management System (TMS) and inbound trailer activity, enhancing logistics and workflow efficiency.
- Managed team member schedules and approved timecards, ensuring accurate payroll processing and timely labor tracking.
- Conducted employee training for loading, unloading, scanning, and splitting operations, facilitating new hire orientation to integrate team members smoothly.
Ops Coordinator
FedEx Ground
08.2012 - 01.2015
- Managed night-shift team, ensuring task execution aligned with operational procedures.
- Monitored daily assignment completion for senior management, maintaining workflow consistency.
- Coordinated daily operations and schedules for package sorting and delivery.
- Managed communication between staff and management for operational updates.
- Oversee training programs for new hires on safety and operational procedures.
Admin Clerk II
FedEx Ground
10.2010 - 01.2012
- Coordinated pickup schedules to improve resource allocation and ensure timely deliveries.
- Managed inventory control for scanning equipment, issuing documentation for accurate and prompt deliveries.
- Maintained accurate inventory records for efficient package processing.
- Assisted in scheduling daily routes for timely deliveries.
- Processed shipping orders using specialized software systems.
Admin Clerk I
FedEx Ground
05.2008 - 01.2010
- Processed driver settlements and maintained financial records using AS/400, ensuring data integrity and timely filing.
- Managed cash control logs and authorized COD checks, streamlining financial operations and enhancing customer transaction efficiency.
- Managed daily administrative tasks to ensure smooth operations within the facility.
- Coordinated shipping schedules and tracked package deliveries effectively.
- Processed incoming and outgoing mail using automated systems efficiently.
QA Clerk
FedEx Ground
09.2006 - 01.2008
- Corrected errors on shipping labels for distressed packages, ensuring accurate delivery information.
- Repackaged merchandise to maintain integrity, facilitating timely and damage-free receipt by customers.
- Inspected packages for quality and compliance standards.
- Documented findings and reported discrepancies to management.
- Collaborated with team members to improve inspection processes.
Package Handler
FedEx Ground
10.2003 - 01.2006
- Managed precise and secure loading of packages onto delivery trucks, ensuring accurate delivery and package integrity.
- Conducted audits of loaded packages and handled high-volume package retrieval from conveyor systems, specializing in processing small and irregularly shaped parcels.
- Sorted packages for efficient distribution within the facility.
- Operated conveyor systems to move packages to designated areas.
- Maintained cleanliness and organization of workspaces and equipment.
Education
High School Diploma -
Kingsbury High School
Memphis, TN05-1998
Skills
- Managing
- Coordinating
- Administrative
- Shipping
- Teamwork
- Fast Learner
- Strong Work Ethic
- Retail
- Interpersonal Skills
- Organizational Skills
- Inmate supervision
- CCTV monitoring
- Security procedures
- Observation
Certification
- Food Service
- Honor Roll
- Appreciation
Timeline
Correctional Officer
SCDC
07.2025 - Current
Deliver Mail
USPS
02.2024 - 07.2025
Substitute Teacher
MSCS
01.2024 - 05.2024
Area Manager
FedEx Ground
11.2021 - 05.2023
Ops Manager II
FedEx Ground
05.2015 - 01.2021
Ops Coordinator
FedEx Ground
08.2012 - 01.2015
Admin Clerk II
FedEx Ground
10.2010 - 01.2012
Admin Clerk I
FedEx Ground
05.2008 - 01.2010
QA Clerk
FedEx Ground
09.2006 - 01.2008
Package Handler
FedEx Ground
10.2003 - 01.2006
High School Diploma -
Kingsbury High School