Katy Roach
Bean Station
Summary
At Smith Drug Store, a diligent Pharmacy Technician/Cashier excelled in enhancing pharmacy operations and customer service. Demonstrated expertise in medication dispensing and HIPAA compliance, alongside exceptional problem-solving and teamwork skills. Achieved high accuracy in financial transactions, contributing significantly to workflow efficiency and patient satisfaction.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician/Cashier
Smith Drug Store
12.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Radiologic Technology
Walters State Community College
Morristown, TNHigh School Diploma -
Grainger High School
Rutledge, TN05.2023
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Answering customer questions
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
Timeline
Pharmacy Technician/Cashier
Smith Drug Store
12.2022 - Current
No Degree - Radiologic Technology
Walters State Community College
High School Diploma -
Grainger High School
Similar Profiles
Amy HillAmy Hill
Lead Floral Designer at Smith Food And Drug StoreLead Floral Designer at Smith Food And Drug Store
Amy WolfeAmy Wolfe
Marketing Associate - Administration at JM Smith Corp - Smith Drug CompanyMarketing Associate - Administration at JM Smith Corp - Smith Drug Company
TYLER CLARKTYLER CLARK
Warehouse Supervisor at Smith Drug CompanyWarehouse Supervisor at Smith Drug Company