Kavitha Guru

• Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
• Developed and delivered sales training programs
• Conducted needs assessments and created targeted solutions
• Coached/mentored sales teams
• Evaluated training effectiveness
• Collaborated with cross-functional teams
• Organized product demonstrations at trade shows/events which positively impacted brand awareness among potential customers.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Led team meetings focused on sharing best practices which contributed significantly to overall team success.
• Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
• Developed comprehensive sales training materials and tools that enabled new hires to quickly adapt and contribute effectively.
• Developed and executed strategic growth plans
• Built and maintained client relationships
• Conducted market analysis and competitor research
• Collaborated with cross-functional teams
• Increased revenue growth by 28%
• Expanded client base by 32%
• Developed and implemented successful business strategies
  
  

• Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
• Conducted market research to discover new leads, opportunities and messaging.
• Collaborated with sales, marketing and other internal teams to meet shared goals.
• Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
• Applied strategies to engage in new business opportunities and develop existing accounts.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
• Developed and executed sales presentations as well as both internal and external product training workshops.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Organized promotional events and interacted with community to increase sales volume.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
• Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
• Verified applicant references and employment details.
• Conducted recruiting events to grow passive talent pipeline to prepare for future hiring needs.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Completed human resource operational requirements by scheduling and assigning employees.
• Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.

• Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Assigned tasks and directed team of office clerks.
• Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

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• Managed Number employees with continuous coaching and mentoring.

• Coordinated travel arrangements by booking airfare, hotel and ground transportation.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
• Scheduled office meetings and client appointments for staff teams.
• Organized weekly staff meetings and logged minutes for corporate records.
• Handled client correspondence and tracked records to foster office efficiency.
• Maintained staff directory and company policy handbook for human resources department.