Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Bakhshy

Smyrna

Summary

Detail-oriented administrative team member well-versed in data entry, customer relations and recordkeeping. Familiar with accounts receivable and collections operations. Excellent multitasking and problem-solving abilities. Safety-oriented and well-organized with solid clinical experience coordinating with insurance providers, prescribers and individuals to address issues. Obtains great organizational and multitasking abilities with acute attention to detail. Skilled at typing correspondence and managing files. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

88M Transportation Specialist

Army National Guard
10.2011 - Current
  • Enlisted on October 25, 2011.
  • Promoted to Sargent (E5) on November 3, 2019.
  • Deployment to Afghanistan.
  • Four months of basic training and Motor Transport Operator school in Fort Leonard Wood, MO.
  • Attention to detail and integrity.
  • Ability to act in a calm manner during an emergency.

Clinical Hour Training

TCAT Murfreesboro, CVS, & TwelveStone
08.2020 - 08.2020
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries and records for controlled drugs.
  • Reviewed and verified customer information and insurance provider information.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Restocked automated medication dispensing equipment.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Packaged medication into boxes for mail order pharmacy
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Learned ability to preform compounding with aseptic technique for routine sterile products

Front Desk Receptionist

Montee & Montee Dental
09.2016 - 07.2018
  • Intake of dental health information.
  • Filed patient paperwork.
  • Navigated Eaglesoft, Microsoft office, and Excel software
  • Discussed and created treatment plans.
  • Scheduled and confirmed appointments.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Responded swiftly to room requests and other inquiries made via dental office website, email, or phone.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Used Microsoft Word and other software tools to create documents and other communications
  • Checked in completed Labs

Billing Assistant

Marquis Mobile Dental Services
08.2015 - 07.2016
  • Phone communication skills with patients about follow up care
  • Typed up Excel DHS spreadsheets
  • Filed and organized patients' paperwork
  • Executed billing tasks and recorded information in company databases.
  • Received and sorted mail, prepared packages for delivery and scanned documents.
  • Collected data to complete detailed financial reports for DHS and management.
  • Received, sorted and distributed incoming mail
  • Notified patients of normal lab results

Lifeguard

Murfreesboro YMCA
05.2015 - 07.2015
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observation skills by paying attention to detail.
  • Communication skills.
  • Quick reaction in an emergency.
  • Observed weather and water conditions and alerted visitors to potential dangers and storms
  • Maintained rescue equipment by conducting inspections and completing basic repairs.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Detailed safety rules and procedures regarding activities to customers and guests.

Education

TN- Pharmacy Technician program - Pharmacy Technician

Tennessee College of Applied Technology (TCAT)
Murfreesboro, TN
11.2020

Diploma -

Father Ryan High School
Nashville, TN
05.2012

Skills

  • Validate claims for billing purposes ensuring eligibility and referring questionable coding for review
  • Documentation skills
  • Compose correspondence on a situational basis
  • Data Entry and Maintenance
  • Interprets third party insurance policies and requirements for billing
  • Multitasking, Prioritization and, Time management
  • Verbal and Written Communication
  • Upbeat and Positive Personality
  • Excellent Attention to Detail
  • Establishing and Maintaining Patient Relationships
  • Exhibit flexibility in adapting to changing demands within specific time lines
  • Team-Oriented and Cooperative
  • Proficiency in Microsoft Office, Excel, and Eaglesoft

Certification

CPR and State Board certified Pharmacy Technician

Timeline

Clinical Hour Training

TCAT Murfreesboro, CVS, & TwelveStone
08.2020 - 08.2020

Front Desk Receptionist

Montee & Montee Dental
09.2016 - 07.2018

Billing Assistant

Marquis Mobile Dental Services
08.2015 - 07.2016

Lifeguard

Murfreesboro YMCA
05.2015 - 07.2015

88M Transportation Specialist

Army National Guard
10.2011 - Current

TN- Pharmacy Technician program - Pharmacy Technician

Tennessee College of Applied Technology (TCAT)

Diploma -

Father Ryan High School
Kayla Bakhshy