Kayla Hooper
Chattanooga
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Receptionist/Kennel Technician
The Inn at Wolftever
08.2015 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
- Followed pet care instructions for dietary needs and medication regimens.
Daycare Assistant
Volkswagen Daycare
05.2014 - 08.2015
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Restocked supplies and personal hygiene products for use by students.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
Cashier
CVS Pharmacy
01.2011 - 01.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
East Hamilton High School
Ooltewah, TNSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Patience and resilience
- Animal handling expertise
- Animal monitoring
- Kennel maintenance
- Multitasking Abilities
- Dependable and responsible
Timeline
Receptionist/Kennel Technician
The Inn at Wolftever
08.2015 - Current
Daycare Assistant
Volkswagen Daycare
05.2014 - 08.2015
Cashier
CVS Pharmacy
01.2011 - 01.2012
High School Diploma -
East Hamilton High School
Similar Profiles
Chastine Ann Elgarico BelardeChastine Ann Elgarico Belarde
Cluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express JumeirahCluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express Jumeirah
Shanika SmithShanika Smith
Sales Manager at Holiday Inn Presidential and Comfort Inn SuitesSales Manager at Holiday Inn Presidential and Comfort Inn Suites
DEWEY GRIFFODEWEY GRIFFO
General Manager/Director of Sales at Delta Inn Inc, Courtyard-Fairfield and Country InnGeneral Manager/Director of Sales at Delta Inn Inc, Courtyard-Fairfield and Country Inn