Kayla McHugh
Clarksville
Summary
High-energy Office administrator with proven leadership, critical thinking and project management abilities gained during 8-year administrative career. Experienced in managing clerical requirements of HVAC office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Office Administrator
Fairfield Refrigeration and Cooling Equipment
08.2019 - Current
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Maintained customer confidence and protected operations by keeping information confidential.
- Processed invoices on a timely basis according to established procedures.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Delegated work to staff, setting priorities and goals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Evaluated individual and team business performance and identified opportunities for improvement.
Early Childhood Educator
Kiddie College Childcare
01.2025 - 12.2025
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Assessed student progress and provided feedback on educational development.
Education
Some College (No Degree) - Criminal Justice
Southern New Hampshire University
Hooksett, NH05-2028
Skills
- Administrative Support
- Human Resources
- Travel Coordination
- Report Preparation
- Scheduling
- File Organization
- Performance Improvement
- Inventory Management
- Payroll
- Customer Relationship Management (CRM)
- Developmental needs
- Behavioral modeling
- Child development knowledge
References
References available upon request.
Timeline
Early Childhood Educator
Kiddie College Childcare
01.2025 - 12.2025
Office Administrator
Fairfield Refrigeration and Cooling Equipment
08.2019 - Current
Some College (No Degree) - Criminal Justice
Southern New Hampshire University