i want to further my education and become a RN or a CNA
Kayla Slade
Maryville,TN
Summary
Dynamic professional with experience as a Dispatcher at Allied Dispatch Solutions, excelling in customer service and conflict resolution. Proven ability to optimize workflows and maintain safety protocols, ensuring timely deliveries. Recognized for effective communication and teamwork, consistently enhancing operational efficiency in fast-paced environments. Reliable and detail-oriented, committed to excellence.
Overview
8
8
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
03.2025 - Current
- Prepared sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Engaged with customers to provide excellent service and address inquiries effectively.
- Operated kitchen equipment, including slicers and ovens, while adhering to safety protocols.
- Collaborated with team members to optimize workflow during peak hours for efficient service delivery.
- Adapted quickly to changing menu items and promotions, enhancing customer satisfaction through recommendations.
Dispatcher
Allied Dispatch Solutions
01.2018 - 07.2022
- Coordinated communication between drivers and clients to ensure timely deliveries.
- Monitored real-time vehicle locations using GPS tracking systems.
- Scheduled and assigned routes based on urgency and efficiency requirements.
- Resolved customer inquiries and complaints promptly to maintain service quality.
- Assisted in maintaining accurate logs of deliveries and dispatch activities.
- Collaborated with team members to optimize workflow and improve response times.
- Trained new dispatch staff on operational procedures and software usage.
- Implemented safety protocols to ensure compliance during transportation operations.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Education
GED -
Heritage High
Maryville, TNSkills
- Customer service
- Food safety compliance
- Sandwich preparation
- Inventory management
- Workflow optimization
- Team collaboration
- Conflict resolution
- Safety protocol implementation
- Communication skills
- Data logging and tracking
- Fast-paced environment adaptability
- Teamwork and collaboration
- Problem-solving
- Cleaning and organization
- Reliability and punctuality
- Effective multi-tasking
- Multitasking and prioritizing
- Attention to detail
- Dependable and honest
- Cleanliness and hygiene
- Patience and empathy
- Task prioritization
- Professionalism and courtesy
Interests
Timeline
Sandwich Artist
SUBWAY®Restaurants
03.2025 - Current
Dispatcher
Allied Dispatch Solutions
01.2018 - 07.2022
GED -
Heritage High