Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kaylah Littlejohn

Munford

Summary

Results-driven professional with 7+ years of experience in customer service and operations management. Eager to transition into pharmacy and contribute to Walgreens with a strong work ethic, adaptability, and a desire to build a lasting career in healthcare.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

(Property Management) RealVoice
05.2022 - Current
  • Handle guest relations and emergencies for property management companies
  • Book reservations, manage leads, and report maintenance issues
  • Provide high-level support while working in a call center and remote environment
  • Assist customers with inquiries regarding property management services and policies.

Manager / Team Member

Domino's Pizza
01.2021 - 05.2022
  • Started as team member and promoted to manager
  • Managed store operations and staff
  • Provided customer service and ensured timely food prep
  • Managed inventory levels to ensure optimal stock availability and efficiency.

Team Associate

Sprint/ T-Mobile
07.2020 - 01.2021
  • Led team in customer service and sales
  • Trained and mentored new staff
  • Supported transition during T-Mobile merger
  • Provided technical support for customers having problems with their telephone systems.

Fan Captain / Team Member

Dairy Queen
04.2018 - 07.2020
  • Trained new hires and maintained service standards
  • Assisted in daily store operations
  • Maintained cleanliness and organization of work areas and dining spaces.
  • Operated kitchen equipment to prepare food items according to standards.
  • Handled cash transactions accurately at the register during busy shifts.

Education

High School Diploma -

Millington Central High School
Millington TN
05-2019

Skills

  • Customer service and communication
  • Team leadership and training
  • Conflict resolution and multitasking
  • Reservation booking and call center operations
  • Microsoft Office and basic computer skills
  • Adaptability and willingness to learn
  • Inventory management
  • Adaptive learning

Affiliations

  • Volunteered at Munford Food Bank
  • Volunteered at Tipton Animal Shelter
  • Volunteered at Millington Library
  • Competed in FCCLA Star Events

Timeline

Customer Service Representative

(Property Management) RealVoice
05.2022 - Current

Manager / Team Member

Domino's Pizza
01.2021 - 05.2022

Team Associate

Sprint/ T-Mobile
07.2020 - 01.2021

Fan Captain / Team Member

Dairy Queen
04.2018 - 07.2020

High School Diploma -

Millington Central High School

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Kaylah Littlejohn