Kaylee Crull
Kingsport Towing
Kingsport
11
years of professional experience
Detail-oriented office assistant with proven skills in appointment scheduling, data entry, and customer service. Committed to enhancing operational efficiency and ensuring seamless communication within a fast-paced environment.
Work History
Office Assistant/Dispatcher
3 Years 1 Month- Oversaw office correspondence and scheduling to enhance operational efficiency.
- Managed office correspondence and scheduling for efficient daily operations.
- Implemented filing system improvements, enhancing document retrieval speed.
- Managed phone inquiries to ensure seamless communication and customer satisfaction.
- Coordinated scheduling of tows and pickups to ensure timely service delivery.
- Generated and issued invoices to customers, ensuring timely billing processes.
PCT/Secretary
7 Years 8 Months- Provided direct patient care, including monitoring vital signs and assisting with daily activities.
- Collaborated with healthcare teams to ensure effective treatment plans and patient safety protocols.
- Educated patients and families on daily care plans.
- Performed clerical tasks by answering phone calls.
Entered patient details into Epic system.
Responded to call lights and organized patient charts. - Enhanced patient satisfaction by providing compassionate and attentive care.
Education
High School Diploma
Skills
Office administration
Appointment scheduling
Invoice processing
Data entry
File organization
Excel spreadsheets
Customer service
Customer relations
Verbal communication
Timeline
Office Assistant/Dispatcher
Kingsport Towing
06.2023 - CurrentRead More
PCT/Secretary
Ballad Health System
10.2015 - 06.2023Read More
Sullivan South High School
High School Diploma
Read More