Kaylee Elway
GSM Outdoors
Scotts Hill,TN
11
years of professional experience
Dedicated professional with experience in customer service and teamwork. Skilled in problem-solving and time management, consistently contributing to a positive work environment and maintaining high-quality standards in fast-paced settings.
Work History
Production Worker
7 Months- Operated assembly line machinery to ensure efficient production flow.
- Inspected finished products for quality control and compliance with standards.
- Collaborated with team members to optimize workflow and reduce downtime.
- Maintained organized work areas to enhance efficiency and safety practices.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Managed inventory levels to prevent production delays.
Sales Associate
6 Months- Provided exceptional customer service by assisting shoppers with inquiries and product selections.
- Maintained store organization, ensuring shelves were stocked and displays were visually appealing.
- Monitored product freshness and quality, alerting management of any issues to maintain high standards.
- Implemented promotional displays to boost product visibility and increase sales during peak hours.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately handled monetary transactions and ensured cash drawer was always balanced and correct.
Floater
1 Year 6 Months- Assisted in managing inventory levels to ensure optimal stock availability.
- Operated various machinery for production processes, adhering to safety protocols.
- Maintained cleanliness and organization of work areas to meet company standards.
- Conducted quality checks on finished products to ensure compliance with specifications.
- Worked in a hot, fast paced environment and was able to consistently keep up with production requirements.
Front of House Employee
6 Months- Greeted customers warmly, ensuring a positive dining experience.
- Took customer orders accurately and efficiently.
- Maintained cleanliness and organization of front counter and dining area.
- Handled customer inquiries and complaints courteously and professionally.
- Collaborated with kitchen staff to ensure timely delivery of meals to guests.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Took payments and handed back correct change. Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Brewed coffee and tea and changed out drink station syrups.
Education
GED
Skills
Product inspection
Product assembly
Quality assurance
Customer service
Time management
Problem-solving skills
Multi-tasking strength
Excellent people skills
Exceptional customer service
Cash handling accuracy
Timeline
Production Worker
GSM Outdoors
12.2020 - 07.2021Read More
Sales Associate
S&C Farm Fresh Market
02.2018 - 08.2018Read More
Floater
Altama Footwear
01.2013 - 07.2014Read More
Front of House Employee
Zaxby's Restaurant
05.2010 - 11.2010Read More
Scotts Hill High School
GED
Read More