Kaylee Kilroy
Sevierville
Summary
Dynamic Sales Representative with a proven track record of exceeding targets and building strong client relationships, complemented by prior military experience that instilled discipline, resilience, and exceptional leadership abilities. Adapt at identifying customer needs, delivering tailored solutions, and driving revenue growth in competitive markets. Recognized for outstanding communication skills, strategic problem-solving, and commitment to excellence. Leverages a unique blend of sales acumen and military-honed skills to thrive in fast-paced, goal-oriented environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Solutions Provider
Farris Motor Company
Jefferson City, TN
12.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Developed strong customer relationships through effective communication and personalized service.
- Executed sales strategies to exceed monthly targets and enhance overall dealership performance.
- Provided comprehensive product knowledge to customers, facilitating informed purchasing decisions.
- Collaborated with finance department to ensure seamless transaction processing for customer financing options.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Frontline Sales Representative
Wyndham Destinations
Sevierville, TN
08.2023 - 05.2024
- Maintained consistently high customer satisfaction ratings through proactive service management strategies.
- Elevated team productivity and performance using improved training and motivational strategies.
- Analyzed sales data to determine areas for improvement and growth potential.
- Developed and implemented sales strategies to achieve revenue targets.
- Fostered positive work environment that encourages teamwork and collaboration.
- Negotiated contracts with clients, ensuring both parties needs were met.
- Established relationships with key clients and prospects.
- Provided timely feedback on pricing, product and customer needs.
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance.
Ammunition Chief
United States Marine Corps
Jacksonville, NC
11.2011 - 12.2022
- Updated and maintained all documents, licenses, and reports regarding all ammunition transactions, movement and disbursement within the Regiment.
- Maintained Liaison with multiple branches and entities in order to ensure all orders and issues were completed in a timely manner.
- Maximized distribution and replenishment of ammunition within the unit resulting in zero discrepancies on all inspections.
- Monitored, trained and mentored 19 service members directly ensuring all requests, tasks and issues were ordered and resolved with no issues.
- Supervised ammunition inventory management, ensuring accuracy and compliance with safety regulations.
- Led training sessions for Marines on safe handling and transportation of munitions.
- Developed and implemented standard operating procedures for ammunition storage and distribution.
- Coordinated logistical support for ammunition supply during training exercises and combat operations.
- Executed quality control inspections on ammunition stock to maintain readiness standards.
- Mentored junior personnel in technical skills related to ammunition operations and safety protocols.
- Conducted hazardous materials inspections to ensure compliance with safety regulations.
- Developed and implemented training programs for staff on hazmat handling procedures.
- Developed customized fitness programs based on individual client assessments.
- Provided nutritional guidance, enhancing overall health and wellness for clients.
- Trained junior instructors, sharing best practices and promoting professional development.
- Conducted workshops on fitness trends, educating clients on effective practices and safety measures.
Education
Bachelor of Science - Business Psychology
Carson Newman University
Jefferson City, TN05-2027
Associate of Science - Exercise Science
Walter State Community College
Morristown, TN05-2026
High School Diploma - undefined
Sevier County High School
Sevierville, TN05-2011
Skills
- Communication skills
- Customer service
- Time management
- Computer literacy
- Microsoft excel
- Guest services
- Critical Thinking
- Data Analysis Skills
- Organizational Skills
- Attention to detail
- Product Knowledge
- Account Management
- Accounting
- Conflict Resolution
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Critical thinking
- Organization and time management
Certification
- Certified Motor Vehicle Salesman, Farris Motor Company - 12/2025- Current
- Certified Timeshare Sales, Wyndham Destinations - 08/2023-05/2024
- Certified Accident and Health Produce, Tennessee Insurance Department - 07/2024
Timeline
Solutions Provider
Farris Motor Company
12.2025 - Current
Frontline Sales Representative
Wyndham Destinations
08.2023 - 05.2024
Ammunition Chief
United States Marine Corps
11.2011 - 12.2022
Associate of Science - Exercise Science
Walter State Community College
High School Diploma - undefined
Sevier County High School
Bachelor of Science - Business Psychology
Carson Newman University
Awards
- Received a Navy and Marine Corps Achievement Medal for showing superior performance while in my position, displayed versatility and attention to detail in countless jobs.