Kayleigh Sherwood
Clinton
Summary
Passionate and enthusiastic professional with diverse experience working in customer service roles. Self-motivated and dedicated, with a unique ability to empathize and cultivate trusting relationships. Genuine desire to connect and work with like-minded people to make a positive daily impact. Eager to demonstrate integrity, optimism, and an exceptional work ethic in a role that utilizes existing strengths and promotes the development of new ones.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
UT Veterinary Medical Center
04.2023 - 12.2023
- Performed animal restraint on various small animal species for physical exams and medical procedures, such as blood draws, urine collection, blood pressures, and injections
- Prepared cages and runs with bedding, water, and other supplies
- Cleaned and disinfected animal quarters, treatment rooms, and other areas as needed
- Kept treatment areas and exam rooms stocked, organized, and up to code
- Performed administrative work
Pet Resource Center Specialist
Young Williams Animal Center
11.2011 - 09.2022
- Provided quality information, referrals, and resources to pet owners coming to Young-Williams Animal Center for assistance
- Greeted and assisted all visitors professionally, warmly, and positively
- Answered phones and e-mail promptly with helpful and clear information
- Assisted individuals inquiring about pet surrender with empathy and compassion and partnered with them to find the best solution
- Performed basic examinations, vaccinations, and treatments for animals entering the facility
- Worked closely with animal control officers and partner agencies
Veterinary Assistant
Bellevue Animal Hospital
06.2020 - 10.2021
- Assisted doctors in exam rooms by recording patient history, prepping needed materials, and discussing vaccination and prevention protocols with clients
- Restrained animals of all sizes and temperaments for exams, venipuncture, vaccinations, and various other procedures
- Assisted with surgery by preparing emergency drug sheets, restraining for catheter placement and intubation, and monitoring patient vitals while under anesthesia
- Cared for surgical equipment and kept the operating room properly stocked and prepared for surgery
- Maintained hospital cleanliness and organization according to AAHA standards
- Proactively communicated with the team and worked with the supervisor to implement positive changes for increased efficiency
Education
Associate of Arts Degree -
Pellissippi State Community College
Knoxville, TN05.2014
Skills
- Team player
- Strong work ethic
- Exceptional customer service
- Experience with conflict resolution and escalation diffusion
- Solid knowledge of safe food handling and sanitation practices
- Excellent written and verbal communication skills
- Adaptability
Certification
University of Tennessee Culinary Program 2023
Timeline
Veterinary Assistant
UT Veterinary Medical Center
04.2023 - 12.2023
Veterinary Assistant
Bellevue Animal Hospital
06.2020 - 10.2021
Pet Resource Center Specialist
Young Williams Animal Center
11.2011 - 09.2022
University of Tennessee Culinary Program 2023
Associate of Arts Degree -
Pellissippi State Community College
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