Keaton Davis
Murfreesboro,TN
Summary
People oriented professional with 3 years of insurance experience and 5 years of experience in financial sector and service industry. Exceptional skills in problem-solving and handling adversities while remaining professional. Adept at building relationships with clients while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Proficiency in communication, recordkeeping, forms processing, and data analytics.
Overview
6
6
years of professional experience
Work History
Property Desk Adjuster
The General Insurance
07.2021 - Current
- 620 All-Lines Adjuster License
- Research and analyze policies to verify proper payment of claims.
- Respond timely, accurately, and professionally to approximately 30-40 phone calls and other correspondence daily.
- Conduct comprehensive interviews of witnesses and claimants to gather facts and information.
- Compile and assess data from police reports, interviews, and pertinent documents to determine coverage and liability.
- Review and analyze suspicious and potentially fraudulent claims.
Community Banker
Wilson Bank & Trust
08.2020 - 07.2021
- Understood customers' priorities, concerns, and needs to connect them with the best products to reach their goals.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
Store Manager
Gateway Deli And Cafe
08.2018 - 05.2020
- Hired, trained, and mentored 7 staff members.
- Managed scheduling, time off requests, and questions on practices, systems, and resources.
- Established systems and procedure lists for delegating and outlining store tasks.
Education
Master of Arts - Intercultural Studies
Gateway Seminary
Ontario, CA12.2027
BBA - Business Admin, Management
Middle Tennessee State University
Murfreesboro, TN12.2016
Skills
- Written and Verbal Communication
- Consultation and Advisement
- Teaching
- Outlook, Microsoft Office, Google Suite
- Research
- Data Compilation
- Managing Multiple Tasks
- Customer Service
- Cultural Awareness
- Customer Inquiries
- Active Listening
Additional Information
- Make and sell candles at farmers markets, and in 9 local stores - Candles By A Dad | 2022 - Present
- Taught English in Dakar, Senegal | 2015, 2016, 2017
- Accounting Intern in Muscat, Oman | Summer 2015
- College Ministry intern at Northside Church | 2015-17
- Sunday School teacher at Northside Church | 2015-18, 2020-23
Timeline
Property Desk Adjuster
The General Insurance
07.2021 - Current
Community Banker
Wilson Bank & Trust
08.2020 - 07.2021
Store Manager
Gateway Deli And Cafe
08.2018 - 05.2020
Master of Arts - Intercultural Studies
Gateway Seminary
BBA - Business Admin, Management
Middle Tennessee State University
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