Kedarius Austin
Memphis
Summary
Dynamic operations leader with a proven track record at FedEx, excelling in team leadership and safety compliance. Enhanced on-time performance through proactive problem-solving and effective communication. Recognized for mentoring new hires, fostering collaboration, and streamlining processes to boost productivity and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Ramp Agent
FedEx
10.2013 - Current
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
- Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
- Mitigated risk of equipment damage or loss by maintaining diligent oversight of ground support assets and ensuring proper storage procedures were followed.
- Provided mentorship to new hires, resulting in quicker integration into the team''s workflow and increased productivity levels among junior staff members.
Supervisor of Operations
DHL Supply Chain
12.2021 - 06.2022
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Intermodal Equipment Operator
BNSF Railroad
05.2020 - 12.2021
- Ensured timely delivery of goods by safely and efficiently operating various types of intermodal equipment, such as chassis, containers, and trailers.
- Optimized workflow by adhering to strict timelines for picking up and delivering cargo using intermodal equipment.
- Safeguarded company assets through proper handling, storage, and tracking of intermodal equipment inventory.
Education
East High School
Memphis, TN05-2012
Skills
- Team leadership
- Organizational skills
- Safety procedures compliance
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Reliability
- Effective communication
Certification
- Licensed Armed Guard
Languages
English
Native or Bilingual
Timeline
Supervisor of Operations
DHL Supply Chain
12.2021 - 06.2022
Intermodal Equipment Operator
BNSF Railroad
05.2020 - 12.2021
Lead Ramp Agent
FedEx
10.2013 - Current
East High School
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