Kedasha Hill
Nashville
Summary
Dedicated Security Officer with a proven track record at Sunstates Security, excelling in incident reporting and emergency response. Recognized for superior customer service and effective conflict de-escalation, ensuring a safe environment through vigilant monitoring and detailed documentation. Committed to enhancing security protocols and fostering positive relationships with visitors and staff.
Overview
4
4
years of professional experience
Work History
Security Officer
Sunstates Security
02.2021 - 06.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Education
Computer Science - Computer And Information Sciences
Stratford High School
Nashville, TN05.2020
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- Superior customer service
- Emergency response
- Relationship building and management
- Conflict de-escalation
- Electronic surveillance
- Document management
Timeline
Security Officer
Sunstates Security
02.2021 - 06.2025
Computer Science - Computer And Information Sciences
Stratford High School
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