Kegan Boyd
Seymour
Summary
Dynamic bartender with proven expertise in cocktail mixing and bar inventory management. Known for creating a welcoming atmosphere and providing amazing customer service in fast-paced environments. Exceptional at troubleshooting computer systems/networks and technical hardware as well.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender
Harpoon Harrys
Pigeon Forge
01.2021 - 03.2026
- Mixed cocktails and served beverages to customers efficiently.
- Managed bar inventory and restocked supplies as needed.
- Provided excellent customer service in a fast-paced environment.
- Trained new bartenders on procedures and drink recipes.
- Engaged with patrons to create a welcoming atmosphere.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Server
Margaritaville
Pigeon Forge
04.2015 - 12.2020
- Provided exceptional customer service in a high-volume dining environment.
- Managed cash transactions accurately and efficiently during busy shifts.
- Assisted in training new servers on menu items and service standards.
- Monitored inventory levels to assist in restocking supplies as needed.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Computer Technician
Point of Sale Connection
Sevierville
02.2012 - 12.2020
- Installed and configured point-of-sale systems for various retail environments.
- Troubleshot hardware and software issues effectively for client systems.
- Provided technical support to staff and clients via phone and in-person.
- Conducted routine maintenance on POS equipment to ensure optimal performance.
- Assisted in training new employees on system operations and best practices.
- Maintained accurate records of service requests and completed repairs systematically.
- Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
- Upgraded computers with new hardware components like processors, RAMs.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Configured computers to network drivers and connected to printers and other peripheral equipment.
Education
Some College (No Degree) - Business Administration and Management
The University of Tennessee Chattanooga
ChattanoogaSkills
- Cocktail mixing
- Bar inventory management
- Trainer for new staff
- Customer service
- Hardware troubleshooting
- Software installation
- Network configuration
- System upgrades
- Technical support
- Remote support
- Peripheral device installation
Certification
TABC - Server/Bartender alcohol Permit
References
References available upon request.
Timeline
Bartender
Harpoon Harrys
01.2021 - 03.2026
Server
Margaritaville
04.2015 - 12.2020
Computer Technician
Point of Sale Connection
02.2012 - 12.2020
Some College (No Degree) - Business Administration and Management
The University of Tennessee Chattanooga