Keidy Flores
Nashville
Summary
Dynamic professional with a proven track record at American Dining Creations, excelling in customer service and problem-solving. Skilled in digital printing and quality control, I effectively resolved issues while maintaining a positive attitude. Bilingual in Spanish and English, I thrive in fast-paced environments, ensuring accuracy and efficiency in all tasks.
Overview
10
10
years of professional experience
Work History
Salad Lead
American Dining Creations
Indianapolis
05.2024 - 02.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
Digital Printer Operator
BSN Sports
Indianapolis
08.2019 - 06.2022
- Provided guidance and technical support regarding digital printing processes to other employees when needed.
- Operated digital printing equipment to produce high-quality printed materials.
- Maintained adequate productivity by setting and enforcing deadlines.
- Performed maintenance on digital printers such as cleaning, lubrication and replacement of parts.
- Maintained a clean and organized work environment according to safety regulations.
- Ensured that all jobs met quality standards prior to shipping.
- Scanned documents into computer system using scanners or flatbed scanners.
- Loaded paper into feeders, hoppers or trays according to specifications.
- Collaborated with design team to ensure that print jobs were produced accurately according to specifications.
- Reported any malfunctions or issues with the printer or related equipment immediately to supervisor.
Picking, Packing and Shipping
BSN Sports
Indianapolis
09.2017 - 08.2019
- Maintained a positive attitude while working under pressure in a fast-paced environment.
- Checked for accuracy of order fulfillment prior to packaging.
- Collaborated with team members on projects involving multiple departments.
- Utilized RF scanners to accurately process orders according to customer requirements.
- Packed orders for shipment in accordance with customer requirements.
- Examined final products for conformance with quality and design standards.
- Sorted and packaged products to prepare for processing or shipment.
- Packaged items with appropriate materials to prevent damage during shipping.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Stacked boxes on pallets according to size and weight specifications.
- Monitored daily shipping schedules to meet deadlines for timely delivery of goods.
Cashier
MexicoGroceries
Indianapolis
01.2015 - 07.2017
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
Education
GED -
Bremen High School
Bremen, INSkills
- Problem solving
- Customer service
- Quality control
- Order fulfillment
- Time management
- Digital printing
- Leadership
- Conflict resolution
- Teamwork
- Attention to detail
- Calm under pressure
- Time management skills
- Multitasking and organization
- RF scanning
- Labeling accuracy
- Warehouse safety
- Bilingual in Spanish and English
- Positive attitude
- Computer skills
Languages
English
Professional
Spanish
Native/ Bilingual
Affiliations
I love sports, read, exercise and also I love getting together with family and friend.
Timeline
Salad Lead
American Dining Creations
05.2024 - 02.2025
Digital Printer Operator
BSN Sports
08.2019 - 06.2022
Picking, Packing and Shipping
BSN Sports
09.2017 - 08.2019
Cashier
MexicoGroceries
01.2015 - 07.2017
GED -
Bremen High School
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