Summary
Overview
Work History
Education
Skills
Timeline
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Keisha Spencer

Memphis

Summary

Dynamic food service professional with a positive attitude and strong customer service skills, honed at Youth Villages. Proven ability to enhance dining experiences through effective menu memorization and safe food handling. Recognized for training new staff and streamlining operations, ensuring compliance with health standards while maintaining high customer satisfaction.

Overview

21
21
years of professional experience

Work History

Food Service Worker

Youth Villages
05.2017 - Current
  • Prepared and served nutritious meals to individuals, ensuring dietary needs were met.
  • Maintained cleanliness and organization of kitchen area, adhering to health and safety standards.
  • Assisted in inventory management by tracking supplies and reporting shortages promptly.
  • Collaborated with team members to streamline food preparation processes for efficiency.
  • Trained new staff on food handling procedures and safety protocols to uphold quality standards.
  • Monitored food storage conditions to prevent spoilage and ensure compliance with regulations.
  • Engaged with clients to gather feedback on meal preferences, enhancing dining experience satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Cross-trained in other kitchen.

Food and Beverage Attendant

University Club of Memphis
06.2005 - 08.2026
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
  • Trained new staff on club standards and operational procedures to enhance service quality.
  • Oversaw daily operations, maintaining cleanliness and organization throughout dining areas.
  • Collaborated with kitchen staff to ensure seamless communication during busy service periods.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.

Food Service Worker

Memphis Shelby City Schools
10.2007 - 05.2017
  • Ensured food safety and sanitation compliance in all food preparation areas.
  • Operated kitchen equipment efficiently to support meal production.
  • Assisted in menu planning and inventory management for optimal service delivery.
  • Trained new staff on proper food handling techniques and safety protocols.
  • Monitored food quality standards to maintain high customer satisfaction levels.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.

Education

High School Diploma -

South Side High
Memphis, TN

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Problem-solving
  • Working quickly
  • Safe food handling
  • Menu memorization

Timeline

Food Service Worker

Youth Villages
05.2017 - Current

Food Service Worker

Memphis Shelby City Schools
10.2007 - 05.2017

Food and Beverage Attendant

University Club of Memphis
06.2005 - 08.2026

High School Diploma -

South Side High

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Keisha Spencer