Dynamic Store Manager with over 15 years of experience in store operations, inventory management, and visual merchandising. Proven track record in training staff, enhancing customer service, and maximizing operational efficiency.
Overview
23
23
years of professional experience
Work History
Store Manager
Rent A Center
Brownsville
05.2010 - 06.2025
Managed daily store operations, maintaining high customer service standards.
Trained and supervised staff on product knowledge and effective sales techniques.
Coordinated inventory management, ensuring accurate stock levels and minimizing loss.
Implemented promotional displays, increasing product visibility and appeal.
Resolved customer inquiries and complaints using effective communication skills.
Conducted regular staff meetings to align team goals and expectations.
Monitored financial performance, preparing monthly reports on sales figures and expenses.
Maintained store cleanliness, organized merchandise for easy access.
Lead Associate
Walmart
Bolivar
10.2002 - 03.2010
Supervised daily operations of sales floor and inventory management.
Trained new associates on customer service and store policies.
Coordinated merchandise displays to enhance customer engagement.
Implemented loss prevention strategies to minimize shrinkage risks.
Assisted in maintaining compliance with safety and health regulations.
Resolved customer complaints efficiently to ensure satisfaction.
Ensured compliance with all safety regulations throughout the store premises.