Keith Hughes
White House
Summary
Dynamic and results-driven professional with a proven track record at McDonald’s, excelling in staff leadership and customer service. Enhanced team performance through strategic training and mentoring, while optimizing operations to boost efficiency. Skilled in quality management and employee development, consistently elevating customer satisfaction and team productivity.
Overview
2
2
years of professional experience
Work History
Manger in Training
McDonald’s
07.2023 - Current
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
- Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
- Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
Education
High School Diploma -
White House High School
White House, TNSkills
- Staff leadership
- Account management
- Technical skills
- Quality management
- Customer service
- Marketing
- Employee mentoring
- Sales techniques
- Marketing promotions
- Financial management
- Operations support
- Customer relationship management (CRM)
- Staffing requirements
- Staff management
- Customer relations
- Staff training
- Strategic planning
- Workforce management
- Team leadership
- Goal setting
- Computer skills
- Interpersonal relations
- Managing operations and efficiency
- Performance reviewing
- Performance tracking and evaluation
- Employee development
Accomplishments
As I started in July of 2023 at McDonald’s. This was my first job within 6 months I got promoted to crew trainer and within a year I was promoted to MIT at only 16 years old. I have an wonderful work attitude and great at any task I’m put to.
Timeline
Manger in Training
McDonald’s
07.2023 - Current
High School Diploma -
White House High School
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