Keith Moore
Pirates Voyage
Sevierville
15
years of professional experience
Dynamic and dependable professional with a strong background in customer service and teamwork, honed at Pirates Voyage. Proven ability to multitask and solve problems effectively under pressure, while maintaining high standards of organization and communication. Recognized for enhancing operational efficiency and fostering positive relationships with both team members and customers.
Work History
Bev Lead
6 Years 3 Months- Motivated individual with strong personal accountability.
- Contributed effectively in dynamic environments.
- Assisted teams in achieving goals both independently and collaboratively.
- Acquired new skills rapidly and embraced change.
- Detail-oriented organizer with a dedicated work ethic.
- Prioritized tasks to meet all deadlines efficiently.
- Supported team members through guidance and assistance.
- Achieved success in high-pressure situations with tight deadlines.
- Applied strong organizational skills to manage multiple projects effectively.
Cook
1 Year 11 Months- Utilized various kitchen equipment such as grills, fryers, and ovens to prepare meals accurately.
- Supported adherence to food presentation standards aligned with Cracker Barrel's brand specifications.
- Assisted in preparing meals efficiently during peak hours to ensure timely service.
- Organized and set up cooking supplies and workstations during opening and closing to enhance productivity.
- Managed multiple orders simultaneously during busy periods, ensuring high accuracy for customer satisfaction.
- Cleaned and sanitized cutting boards, benches, and surfaces between tasks to prevent cross-contamination.
- Minimized food waste through effective portion control and proper storage techniques.
- Kept kitchen stations well-stocked with supplies and spices to maximize efficiency.
- Promoted teamwork among kitchen staff by creating a collaborative environment focused on quality and efficiency.
- Facilitated positive guest experiences by accommodating special dietary requests.
- Enhanced menu offerings by incorporating seasonal ingredients and new cooking methods.
- Collaborated with management to brainstorm and develop innovative menu items.
- Adapted promptly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
Asst. Manager
1 Year 5 Months- Coordinated staff schedules to support daily operations and maintain sufficient coverage.
- Assisted in onboarding new team members by training them on customer service protocols and store procedures.
- Utilized point-of-sale systems to manage inventory levels and ensure stock accuracy.
- Created promotional displays to enhance product visibility and engage customers.
- Built strong relationships with staff to promote a positive work culture.
- Tracked cash intake and deposit records to improve accuracy and reduce errors.
- Conducted daily cash reconciliations to maintain accurate financial reporting and decrease discrepancies.
- Enhanced customer satisfaction by promptly addressing and resolving issues.
- Performed regular inventory counts to verify stock levels and address discrepancies.
Cook
2 Years 8 Months- Executed preparation of high-quality dishes following standardized recipes and culinary guidelines.
- Maintained order and cleanliness in kitchen areas while complying with health and safety standards.
- Supported daily inventory management to guarantee sufficient stock of ingredients for meal preparation.
- Assisted team members in optimizing workflow efficiency during busy service periods.
- Trained new kitchen personnel on food preparation methods and safety protocols for consistent quality.
- Kept work areas clean and organized to promote safety and quality in food preparation.
- Implemented enhancements to food preparation processes that improved quality and reduced time.
- Upheld cleanliness and sanitation in the workspace to comply with health and safety regulations.
- Demonstrated ability to multitask by managing several orders simultaneously without compromising quality or presentation.
- Organized and prioritized kitchen tasks effectively to ensure timely food preparation and service.
- Monitored ingredient quality by tracking inventory and rotating stock to maintain freshness.
Asst. Manager
2 Years 10 Months- Assisted with daily operations to support customer satisfaction.
- Coordinated staff schedules to facilitate workflow and resource allocation.
- Supported training initiatives for new hires to improve service quality.
- Kept accurate records of sales transactions and employee performance data.
- Addressed customer complaints promptly to build positive relationships with patrons.
- Collaborated with management to enhance operational processes for greater efficiency.
- Maintained a clean, safe, and organized store environment to improve the customer experience.
- Provided hands-on support to customers by assessing needs and staying updated on consumer preferences.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Flexible and adaptable
Dependable and responsible
Multitasking Abilities
Excellent communication
Organizational skills
Calm under pressure
Timeline
Bev Lead
Pirates Voyage
06.2020 - CurrentRead More
Cook
Food City
01.2019 - 12.2020Read More
Asst. Manager
Emory’s 5&10
08.2017 - 01.2019Read More
Cook
Cracker Barrel
04.2015 - 12.2017Read More
Asst. Manager
Island Mirror Maze
02.2012 - 12.2014Read More
Seviercounty
High School Diploma
Read More